There are several ways to reach us for help.
E-mail
For almost any issue, you can e-mail us and we'll get back to you as soon as we can. Fill out our online contact form to send us e-mail.
Phone
For travel information, including directions and travel times, call RTA Travel Information at:
1-312-836-7000
For questions regarding Ventra (our fare payment system), call:
1-877-NOW-VENTRA (1-877-669-8368)
For CTA Customer Service, including non-Ventra fare payment issues, lost & found, or service-related issues, call:
1-888-YOUR-CTA (1-888-968-7282)
Notes
- The RTA Travel Information Center is open from 6:00a to 7:00p, Monday thru Saturday.
- CTA Customer Service hours are from 7:00a to 7:00p, on weekdays (excluding holidays).
- If calling from a number based outside of the United States, call +1 312 836-7000 for travel information.
TTY (Hearing Impaired)
For travel information, including directions and travel times, call:
1-312-836-4949
For CTA Customer Service, including lost & found, or service-related issues, call:
1-888-CTA-TTY1 (1-888-282-8891)