CTA’s Second Chance program is a nationally recognized program that provides valuable job skills and career opportunities to Chicago residents who often face challenges re-entering the workforce.
The Second Chance program takes a holistic approach to preparing individuals to be self-sufficient. It not only provides jobs to returning citizens, victims of abuse and others who face barriers to employment, but also offers a wide range of training, education, mentoring and networking opportunities.
Since 2011 the program has doubled in size to become one of the largest re-entry programs in the country. So far, more than 1,800 Chicagoans have participated—gaining experience they might not have received elsewhere. More than 500 Second Chance participants have been hired permanently by CTA, with many others moving on to private-sector jobs.
The program has helped hundreds of people turn their lives around, and provide for their families.
How to apply
There are two ways to apply to be a participant in the CTA Second Chance program:
- CTA Direct Hiring Events: Job seekers can complete a Second Chance Program interest survey. All eligible applicants will be invited to attend a direct hiring event session. Click the following to begin the interest survey: https://transitchicago.questionpro.com/CTASecondChanceProgram
- CTA Social Service Agency Partners: Job seekers need to actively participate in one of the designated agencies' work readiness programs. The CTA Second Chance program is in regular communication with the agencies listed below. The agencies' top participants are referred to CTA for consideration as candidates for the Second Chance Program.
African American Christian Foundation
6707 North Ave
Oak Park, IL 60302
708-848-1700
www.aacfworks.org
Breakthrough Urban Ministries
402 N. St. Louis
Chicago, IL 60624
773-346-1785
www.breakthrough.org
Cara Chicago
237 S. Desplaines
Chicago, IL 60661
312-798-3300
www.carachicago.org
Central States SER
3948 W 26th St Suite 213
Chicago, Illinois 60623
773-387-3900
www.centralstatesser.org
Chicago Urban League
4510 South Michigan Avenue
Chicago, IL 60653
773-616-3142
www.chiul.org
Community Assistance Programs (CAPs)
11717 S. Halsted St.
Chicago, IL 60628
773-568-1782
www.capsinc.org
Goodwill Industries of Metropolitan Chicago
6054 S. Western Ave.
Chicago, IL 60636
773-627-5752
www.goodwillchicago.com
Family Enrichment Center - Haymarket Center
McDermott Center
124 North Sangamon St.
Chicago, IL 60607
312-226-7984
www.hcenter.org
Growing Home Inc.
5814 S Wood
Chicago, IL 60636
773-434-7144
www.growinghomeinc.org
Howard Area Community Center
Employment and Resource Center
7637 N. Paulina
Chicago, IL 60626
773-262-3515
www.howardarea.org
Inner Voice
212 W. Van Buren St., 3rd flr.
Chicago, IL 60607
312-994-5839
www.innervoicechicago.org
Living Word Christian Center (Prison Ministry R.I.S.E. Program)
6266 W. North Ave
Chicago, Illinois 60130
773-622-5701
www.risereentry.org
Metropolitan Family Services
Calumet Center
235 E. 103rd St.
Chicago, IL 60628
773-371-3600
www.metrofamily.org
North Lawndale Employment Network
U-Turn Permitted Job Readiness Training
3726 W. Flournoy
Chicago, IL 60624
773-638-1825
www.nlen.org
Phalanx Family Services
837 W. 119th St.
Chicago, IL 60643
773-291-1086
www.phalanxgrpservices.org
A Safe Haven Foundation
2750 West Roosevelt Rd.
Chicago, IL 60608
773-435-8300
www.asafehaven.org
Safer Foundation
571 W. Jackson
Chicago, IL 60661
312-922-2200
info@saferfoundation.org
Salvation Army
825 N. Christiana Ave.
Chicago, IL 60651
312-733-0500
www.centralusa.salvationarmy.org
St. Leonard's Ministries
The Michael Barlow Center of St. Leonard's Ministries
2120 W. Warren Blvd.
Chicago, IL 60612
312-226-6270
www.slministries.org
St. Sabina Employment Resource Center
(an outreach arm of St. Sabina Church)
1210 W. 78th Pl.
Chicago, IL 60620
773-783-3760
www.saintsabina.org
Universal Family Connection
1350 W. 103rd St.
Chicago, IL 60643
www.ufcinc.org
Westside Health Authority
Community Re-Entry & Employment Center
5417 W. Division St.
Chicago, IL 60651
773-786-0226 x2100
www.healthauthority.org
Frequently Asked Questions
What are the eligibility requirements and qualifications?
- Job seekers interested in participating must:
- Reside within the City of Chicago
- Be 18 years or older
- Participate in weeks of Job Readiness Training and obtain a certificate of completion (If referred by one of our social agency partners).
- Second Chance applicants are required to be released from the following:
- Drug/alcohol treatment program
- Work release center
How many Second Chance positions are available?
Up to 315 Second Chance participants may be employed by CTA at one time. Start and end dates per Second Chance participant are on a rolling basis.
How long does the program last?
Based on job performance and attendance, a participant may participate for 12 months.
How much does the program pay?
Participants are paid at a rate of $15.40 per hour and may work up to 40 hours per week. Pay checks are issued on a bi-weekly pay period. Also, participants receive the benefit of free transportation on CTA's buses and trains, Pace suburban buses as well as Metra -- for the duration of their employment.
Once the referring agency recommends an applicant, what happens?
- Applicants will attend info session.
- Applicants complete an application.
- Applicants are fingerprinted for background processing.
- Applicants complete a medical review.
- If the applicant passes background and medical what are the next steps?
- Orientation
- Applicants attend a new employee orientation thoroughly outlining program guidelines, eligibility requirements, job functions, placements, and Union participation.
- Training
- Participants are required to complete (paid) training prior to reporting to assigned work location.
Once in the program, what are the expectations?
- Remain engaged with referring agency (if referred by an agency).
- Come to work everyday and on-time.
- Adhere to all CTA rules, policies and procedures.
- Be available to work any shift assigned at any location (CTA is a 24-hour operation).
What happens when the participant successfully completes the program?
- After 12 months, participants in good standing will receive a certificate of completion and letter of reference from CTA.
- Those who successfully complete the program will have gained advanced skills to compete for permanent positions.
- Program graduates are encouraged to apply for CTA vacancies.
Who can you call if you have questions?
If you still have questions about this program, you can contact the CTA Second Chance Hotline - 1-312-681-2293.