Contact Us

Contact us

We give you a number of options for reaching us.


By e-mail

E-mail is one of the easiest ways to get in touch with us. Send us an e-mail and we'll get back to you as quickly as we can.

Send us an e-mail.


By phone

Travel information

call (312) 836-7000 for the RTA Travel Information Center for detailed schedule and trip plans on CTA, Metra and Pace or see Trip Planning to plan a trip online


Customer service

1-888-YOUR-CTA (1-888-968-7282)

Hearing Impaired/TTY, call:
1-888-CTATTY1 (1-888-282-8891)

Our Customer Service call center hours are from 7:00a to 7:00p, on weekdays (excluding holidays).




Additional contact info

For specific matters of business, you can also view our Full Contact List (includes phone numbers, mailing addresses, and e-mail addresses) for more information.

Plan a trip

Start (e.g. O'Hare Airport)

End (e.g. 1 N State St, Chicago, IL)

Leave Now
 Get directions with:

About trip planners (and more options)..

System Status



Red Line Normal Service
Blue Line Normal Service
Brown Line Normal Service
Green Line Normal Service*
Orange Line Normal Service
Purple Line Normal Service
Pink Line Normal Service*
Yellow Line Normal Service


Routes with Current Alerts (View All):
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