General inquiries/Customer Service
E-mail is one of the easiest ways to get in touch with us. Send us an e-mail and we'll get back to you as quickly as we can.
call (312) 836-7000 for the RTA Travel Information Center for detailed schedule and trip plans on CTA, Metra and Pace or see Trip Planning to plan a trip online
Hearing Impaired/TTY, call:
Our Customer Service call center hours are from 7:00a to 7:00p, on weekdays (excluding holidays).
Additional contact info
Filing a Title VI complaint
You can file a complaint if you believe you were subjected to discrimination based on your race, color, or national origin. See: Title VI Policy and procedures for filing a Title VI complaint
Full contact list
For specific matters of business, you can also view our Full Contact List (includes phone numbers, mailing addresses, and e-mail addresses) for more information.