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Safety & Security

If you see something, say something.

As a customer, the CTA asks you to be a vigilant rider: If you see something, say something. If you observe an unattended package, witness anything unusual or see someone acting suspiciously, alert a CTA employee or call 911 immediately.

Campaigns

You might notice ad posters on buses and trains that are part of our ongoing campaigns to help make sure your ride is safe.

It's Not Worth Your Life. Stay off the tracks.

We've launched a new campaign reminding ‘L’ riders about the dangers of trespassing on CTA railroad tracks. These ads remind riders "It’s Not Worth Your Life. Stay off the tracks."

You can live without it for a few minutes. If you drop your phone, inform a CTA employee who can get it for you.

Here are some of the key tips:

  • Stay off CTA tracks: There are moving trains as fast as 55 m.p.h. (and approach more quickly than you may realize) and 600-volt electrified rails.
  • Stand well clear of the platform edge (and blue platform edging) until your train has come to a complete stop in the station.
  • The platform is not a playground: Please don't goof around, you could end up on the tracks.
  • If you drop something, DON'T try to retrieve it yourself. An employee can help by holding trains and retrieving your phone or other items for you.

Here is the full collection of posters as part of this campaign:

 

Ongoing safety & security campaigns

 

Brochures

Security tips

Help the CTA make your ride a safe one. Take a moment to read the CTA’s Security Tips brochure. This brochure was recently updated to include more information about harassment and other prohibited activities on the CTA.

Security Tips

 Security Tips Brochure (.pdf) 

 

Train evacuation

In the unlikely event that you would need to evacuate from a train, familiarize yourself with the CTA Trains Emergency and Evacuation Instructions brochure. Knowing what you’re to do ahead of time can help ensure your safety.

 CTA Trains Emergency and Evacuation Instructions (.pdf)

 

Instructions for people with disabilities


 Emergency and Evacuation Procedures for CTA Rail Customers with Disabilities (.pdf) (text version)
 

Safety tips for escalators and elevators

In addition to buses and trains, safety on the CTA also includes escalators and elevators. You can read a few basic safety tips to keep in mind when riding an escalator or elevator here:

 

Evacuation video

We've also prepared a video about train evacuation procedures:

or, download the video: Emergency Preparedness video - (30MB QuickTime file)

 

Safety, Security & Risk Compliance Department
The mission of the Safety, Security & Risk Compliance department is to ensure the highest degree of safety for CTA customers, employees and the public. This is achieved by identifying and eliminating or controlling safety hazards during the operation of transit service, construction and maintenance.

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Trains:

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