Safety & Security
If you see something, say something.
As a customer, the CTA asks you to be a vigilant rider: If you see something, say something. If you observe an unattended package, witness anything unusual or see someone acting suspiciously, alert a CTA employee or call 911 immediately.
Safety, Security & Risk Compliance Department
The mission of the Safety, Security & Risk Compliance department is to ensure the highest degree of safety for CTA customers, employees and the public. This is achieved by identifying and eliminating or controlling safety hazards during the operation of transit service, construction and maintenance.
Help the CTA make your ride a safe one. Take a moment to read the CTA’s Security Tips brochure. This brochure was recently updated to include more information about harassment and other prohibited activities on the CTA.
Security Tips Brochure (.pdf)
In the unlikely event that you would need to evacuate from a train, familiarize yourself with the CTA Trains Emergency and Evacuation Instructions brochure. Knowing what you’re to do ahead of time can help ensure your safety.
CTA Trains Emergency and Evacuation Instructions (.pdf)
Instructions for people with disabilities
Emergency and Evacuation Procedures for CTA Rail Customers with Disabilities (.pdf) (text version)
Safety tips for escalators and elevators
In addition to buses and trains, safety on the CTA also includes escalators and elevators. You can read a few basic safety tips to keep in mind when riding an escalator or elevator here:
Safety & security ad campaigns
You might notice some ad posters on buses and trains that are part of our ongoing campaign to help make sure your ride is safe. You can view these here:
We've also prepared a video about train evacuation procedures:
or, download the video: Emergency Preparedness video - (30MB QuickTime file)