CTA CTA Customer Satisfaction Reports April 9, 2007 April 9, 2007 Staff 2003 CTA Customer Satisfaction Report (1 MB PDF) 2001 CTA Customer Satisfaction Report (0.5 MB PDF) 1999 CTA Customer Satisfaction Report (5.5 MB PDF) 1997 CTA Customer Satisfaction Report (4 MB PDF) 1995 CTA Customer Satisfaction Report (5.7 MB PDF) See also... For easier reference, some information formerly posted in Reports & Notices on this Web site now has its own page. See these pages for complete information about the following: Meeting Notices, Agendas and Minutes (includes Chicago Transit Board and Committee Meetings) Chicago Transit Board Ordinances Chicago Transit Board Presentations Ridership Reports Performance Metrics Back to news