CTA Boosts Subsidy Level for Paratransit Customers Using Taxis

December 7, 2000
Effective December 7, 2000

On Wednesday, December 6, the CTA Board approved a 20 percent raise in the subsidy it provides to paratransit-eligible customers who use taxis so they won?t be adversely impacted by recent taxi fare hikes. The Board action increases the subsidy from $10 to $12, enabling customers to travel the same distance at virtually no extra cost under CTA's Taxi Access Program (TAP).

  • TAP customers will continue to pay only $1.50 to purchase a voucher, but the voucher will be valued at $12.00. Vouchers can be purchased at the CTA's Merchandise Mart Offices (7th Floor, Cashier's Window) and at Chicago Department on Aging Regional Centers: Central/West, Northwest, Northeast, Southeast and Southwest.
  • Beginning December 7, 2000, cab drivers will honor unexpired vouchers up to a value of $12.00. If the customer's trip exceeds $12.00, he or she will be required to pay the cab driver the difference.
  • Non-ambulatory customers can now call a new toll-free telephone number to request wheelchair accessible taxi service. The closest wheelchair lift-equipped van will be dispatched, eliminating the need to call individual cab companies. The toll-free number is (866) 458-2287.
If you have any questions regarding TAP vouchers, please call the CTA at (312) 432-7025, or TTY at (312) 432-7140.
Back to news
System status snapshot
‘L’ route status
Red Line
Normal Service
Blue Line
Normal Service
Brown Line
Normal Service
Green Line
Normal Service
Orange Line
Normal Service
Pink Line
Normal Service
Purple Line
Normal Service
Yellow Line
Normal Service
Bus routes w/alerts
Elevator alerts