CTA Launches ‘Innovation Studio’ and Outlines Key Areas of Focus in 2024

March 5, 2024

Agency looks to partner with private sector entities and test solutions for improved system safety, asset management and real-time information at bus stops

The Chicago Transit Authority (CTA) today officially launched Innovation Studio (transitchicago.com/innovation-studio) with its first challenge statements in 2024. Through Innovation Studio, the CTA kick-offs a long-term effort to partner with private sector entities to explore leading-edge ideas to improve system safety, develop a new solution for bus stop asset management, and expand real-time information to its largest ridership base – bus riders.

“The Innovation Studio provides a means of accelerating our efforts to address a variety of challenges affecting our day-to-day operations, ranging from our number one priority of safety to the customer experience and operational efficiencies,” said CTA President Dorval R. Carter. Jr. “And the first operational efficiency we are realizing with the launch of this program is the reduction of time it will take for us to begin real-world testing of cutting-edge technologies, which otherwise would take us months or years to bring to a reality.”

With the launch of the new Innovation Studio, CTA also outlined its first set of problem statements, which will be released in the first quarter annually. CTA’s problem statements for 2024 seek proposals from innovators that address the following issues:

  • Rail Safety: Automatic detection of people or large objects on train tracks to avoid collision, and either reduce or eliminate service delays.
  • Asset Management: Automate the process of having personnel manually survey the conditions and use of physical assets at more than 10,000 bus stops systemwide.
  • Real-time Information: Improve the customer experience through the expansion of real-time arrival and service alert information at bus stops (sheltered and unsheltered) throughout the system.

“The challenge that CTA and other transit agencies face is that no two system are alike. Each has its own, unique set of circumstances that cannot be replicated outside of the actual transit system, which has historically made the testing of solutions cumbersome and costly,” said Molly Poppe, CTA’s Chief Planning & Innovation Officer. “This approach to soliciting proposals allows CTA to be more agile and iterative, which in turn allows us to demonstrate the value of a solution before committing to a full-scale deployment.”

The three problem statements selected for 2024 are based on a variety of inputs, including, but not limited to, the CTA’s advisory boards and committees to everyday rider feedback. CTA is currently accepting proposals for innovative pilots or proof of concepts (POCs) addressing the problem statements now through April 15, 2024 (11:59 p.m. CT). For those interested in learning more about Innovation Studio can join a virtual information session on:

Monday, March 18th

2 p.m. CT


Please register at the link above

An internal review panel consisting of representatives from a variety of CTA departments will evaluate the proposals for responsiveness, feasibility and timeline. Once the pilots and POCs are selected, CTA will work closely with the vendors to develop and launch pilots and POCs on the transit system for up to one year. The first of the pilots are expected to launch later this year.

Based on the successful completion of the various pilots and pilot evaluation, CTA will determine next steps, potentially including issuing a formal procurement to deploy the technology on a wider scale. 

To learn more about the CTA Innovation Studio, the 2024 problem statements or how to submit a proposal, visit: transitchicago.com/innovation-studio.


# # #

Back to news