CTA Improves Service to Several Bus Routes

June 13, 2008

Experimental Service Enhancements Begin Sunday, June 15th

The Chicago Transit Authority will enhance several existing bus routes beginning Sunday as part of a range of ongoing experimental service improvements for the West Side. The service changes are the result of customer feedback, as well as observation and analysis by CTA staff.

In March, the Chicago Transit Board extended the experimental period for new and improved routing first introduced to customers in 2006. The initial experiment included the launch of CTA's eighth rail line, the Pink Line, increased frequency of the Forest Park branch of the Blue Line, and improvements to 13 bus routes. Several adjustments will be made to service to improve efficiency during the next phase based on customer feedback and ridership trends.

Experimental Bus Service Enhancements Effective Sunday, June 15

#12 Roosevelt

Morning and evening rush period service will operate more frequently running every six to 10 minutes during the morning rush period, every 7.5 to 10 minutes during the evening rush period and every 10 minutes during midday. On Saturdays, frequency of service will be every 12 minutes in the morning and evenings, and every 10 minutes during midday. Midday service will operate every 12 minutes on Sunday.

Experimental Bus Service Enhancements Effective Monday, June 16

#7 Harrison

Weekday hours of operation will be extended to 10 p.m. and service during the morning and midday will operate more frequently.

Currently, #126 Jackson buses begin service to Illinois Medical District at about 7 p.m. As a result of later #7 service, #126 buses will only serve the Illinois Medical District after 10:25 p.m.

#X20 Washington/Madison Express

Establish additional bus stops west of Central Park on Madison to provide more convenient access to customers further west.

#38 Ogden/Taylor

Midday service will be added to the route with service intervals of every 15 minutes to enhance connections between the east and west campuses of UIC and to the Polk Pink Line station.

The route will also be adjusted to terminate at California/Ogden, which will allow for continued service to Mt. Sinai Hospital and meet the demand for service along the higher ridership portions of the route.

#60 Blue Island/26th

Running time will be adjusted on weekdays to provide more reliable service on the route.

#127 Roosevelt/Madison Circulator

Service on the #127 will be eliminated and the operational savings used to add service to the #12 Roosevelt route.

During the extended experimental period, customers can continue to provide their comments to the CTA regarding the service via e-mail to ctahelp@transitchicago.com or by calling 1-888-YOURCTA (1-888-968-7282), weekdays between 7 a.m. and 8 p.m.


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