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CTA Crime Continues Downward Trend in April 05/06/2024

Crime in April on the Chicago Transit Authority (CTA) continued a downward trend in 2024. Instances of reported crimes on the transit system remain rare, and the CTA is proud to provide safe and reliable transportation to the riders who account for the nearly 1 million rides taken each weekday. Read More about CTA Crime Continues Downward Trend in April

Customer Surveys Show Increased Satisfaction with CTA Service 01/11/2024

Customer satisfaction with CTA service increased throughout 2023, according to customer-satisfaction surveys administered throughout the year. Read More about Customer Surveys Show Increased Satisfaction with CTA Service

CTA Crime Continues Downward Trend in September 10/10/2023

Crime in September on the Chicago Transit Authority (CTA) continued a downward trend in 2023. Instances of reported crimes on the transit system remain rare, and the CTA is proud to provide safe and reliable transportation to the riders who account for the roughly 1 million rides taken each weekday.​ Read More about CTA Crime Continues Downward Trend in September

CTA Crime Continues Downward Trend 09/12/2023

According to statistics released last week by the Chicago Police Department (CPD), which provides law enforcement across the CTA system, crimes decreased across the board during the month of August. Read More about CTA Crime Continues Downward Trend

CTA Highlights Progress One Year After “Meeting the Moment” Plan Launched 08/25/2023

The Chicago Transit Authority (CTA) today announced that in the year since CTA President Dorval R. Carter, Jr. unveiled the “Meeting the Moment: Transforming CTA’s Post-Pandemic Future” Action Plan, measurable progress has been made in each of the five guiding pillars outlined in the plan. Read More about CTA Highlights Progress One Year After “Meeting the Moment” Plan Launched

CTA Crime Down in July 08/10/2023

Crime on Chicago Transit Authority (CTA) declined in July, continuing a downward trend in 2023. Read More about CTA Crime Down in July

Make it a CTA Summer! Forget About Soaring Gas Prices, Potholes, Traffic Jams and Expensive Parking: CTA is the Easiest and Most Affordable Way to Get to Where You’re Going 05/25/2023

It’s no secret that Chicago is the best big city for summertime fun and travel – with millions of area residents and tourists from all over the world heading out to enjoy Chicago’s iconic lakefront and beaches restaurants, theaters, concerts, sporting events surrounding neighborhoods. When it comes to getting around there’s only one option that’s easy to navigate, access and travel: the CTA. Read More about Make it a CTA Summer! Forget About Soaring Gas Prices, Potholes, Traffic Jams and Expensive Parking: CTA is the Easiest and Most Affordable Way to Get to Where You’re Going

CTA Begins Deploying New K-9 Teams on Rail System 09/02/2022

As part of its continued efforts to enhance security of riders and its employees, the Chicago Transit Authority (CTA) today announced the deployment of its newly contracted K-9 teams. Read More about CTA Begins Deploying New K-9 Teams on Rail System

CTA Unveils New, Customer-Focused “Meeting the Moment” Action Plan 08/11/2022

Chicago Transit Authority (CTA) President Dorval R. Carter, Jr. today announced a new action plan that will guide the CTA’s ongoing efforts to address the Agency’s most pressing challenges brought on by the pandemic. Plan addresses five key areas of the rider experience: making service more reliable and consistent; enhancing system security; upgrading customer communication technologies; improving the overall experience at facilities, and further investing in transit employees Read More about CTA Unveils New, Customer-Focused “Meeting the Moment” Action Plan

CTA Renews Agreement with CPD for Additional Police Resources 08/10/2022

As part of its ongoing commitment to making Chicago’s public transportation system even safer for both customers and employees, the Chicago Transit Authority (CTA) today announced the renewal of an ongoing agreement with the Chicago Police Department (CPD) for volunteer, off-duty officers to patrol CTA properties. Read More about CTA Renews Agreement with CPD for Additional Police Resources

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