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Customer Assistant Hours

This page shows the hours where CTA Customer Assistants are staffed at CTA rail stations. At times when a CTA Customer Assistant is not available, stations are staffed with a security guard.

Stations are listed by route. Loop stations are listed separately.

Blue Line Customer Assistant Hours

Customer Assistant Hours at Blue Line stations
Effective December 16, 2012
n/a - indicates no Customer Assistant available

Station Entrance (where more than one available) Weekday Saturday Sunday
O'Hare station is accessible   5:30am - 12:30am 5:30am - 12:30am 5:30am - 12:30am
Rosemont station is accessible   5:30am - 11:30pm 7:00am - 11:30pm 9:30am - 6:30pm
Cumberland station is accessible   5:00am - 7:30pm 7:30am - 6:30pm 9:00am - 4:30pm
Harlem station is accessible   5:00am - 10:0am,
2:00pm - 6:00pm		 n/a n/a
Jefferson Park station is accessible   4:30am - 9:30pm 4:30am - 9:30pm 5:00am - 9:00pm
Montrose   6:00am - 9:30am n/a n/a
Irving Park Irving Park 5:30am - 5:30pm n/a n/a
Pulaski n/a n/a n/a
Addison   5:30am -10:30am,
2:30pm - 5:30pm		 n/a n/a
Belmont   4:00am - 8:00pm 5:30am - 6:00pm 7:00am - 5:30pm
Logan Square station is accessible Kedzie station is accessible 5:00am - 9:00pm 7:00am - 8:00pm 9:00am - 5:00pm
Spaulding n/a n/a n/a
California (O'Hare branch)   5:00am - 6:30pm 8:00am - 8:30pm 9:00am - 5:00pm
Western (O'Hare branch) station is accessible   6:00am - 6:00pm n/a n/a
Damen   6:00am - midnight 8:00am - 3:00am 7:00am - 11:00pm
Division   6:00am - 10:00pm 8:30am - 9:00pm 10:00am - 7:00pm
Chicago   6:00am - 10:00pm 12:00pm - 8:00pm n/a
Grand   6:00am - 9:30am,
2:30pm - 7:00pm		 n/a n/a
Clark/Lake station is accessible James R. Thompson Center station is accessible 6:00am - 11:00pm 7:30am - 11:30am 9:00am - 8:00pm
203 N. LaSalle station is accessible 6:00am - midnight 11:00am - 12:30am 10:30am - 7:30pm
Washington Randolph-Washington 6:00am - 10:00pm noon - 9:30pm noon - 8:00pm
Washington-Madison 6:00am - 10:00pm noon - 7:30pm n/a
Monroe Madison-Monroe 6:00am - 9:00am,
1:00pm - 9:00pm		 n/a n/a
Monroe-Adams 6:00am - 9:00am,
1:30pm - 9:30pm		 n/a n/a
Jackson station is accessible Adams - Jackson station is accessible (with accessible free transfer to Blue Line via upper level Pedway) 6:00am - 10:00pm noon - 8:00pm n/a
Jackson - Van Buren 6:00am - 10:00pm noon - 8:00pm 11:00am - 7:00pm
LaSalle/Congress   6:00am - 7:00pm n/a n/a
Clinton   6:00am - 10:00pm n/a n/a
UIC-Halsted station is accessible Halsted station is accessible 1:30pm - 7:00pm n/a n/a
Peoria 10:30am - 9:00pm n/a n/a
Morgan station is accessible 1:30pm - 6:00pm n/a n/a
Racine Racine 2:30pm - 5:30pm n/a n/a
Loomis 2:00pm - 5:30pm n/a n/a
Illinois Medical District station is accessible Paulina n/a n/a n/a
Ogden 10:00am - 6:30pm n/a n/a
Damen station is accessible 2:30pm - 5:30pm n/a n/a
Western (Forest Park Branch)   6:30am - 9:30am n/a n/a
2:00pm - 5:00pm n/a n/a
Kedzie-Homan station is accessible Kedzie station is accessible n/a n/a n/a
Homan station is accessible n/a n/a n/a
Pulaski (Forest Park Branch)   6:30am - 9:30am n/a n/a
Cicero (Forest Park Branch)   6:30am - 9:00am n/a n/a
Austin Austin 6:00am - 10:00am n/a n/a
Lombard n/a n/a n/a
Oak Park Oak Park 6:30am - 9:30am n/a n/a
East Ave n/a n/a n/a
Harlem (Forest Park Branch) Harlem 6:30am - 9:30am n/a n/a
Circle n/a n/a n/a
Forest Park station is accessible   5:00am - 9:00pm 10:30am - 6:30pm 10:00am - 6:00pm

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Brown Line Customer Assistant Hours

Customer Assistant Hours at Brown Line stations
Effective December 16, 2012
n/a - indicates no Customer Assistant available

Station Entrance (where more than one available) Weekday Saturday Sunday
Kimball station is accessible   4:30am - 8:30pm 6:30am - 6:30pm 8:00am - 4:30pm
Kedzie station is accessible Kedzie station is accessible 6:30am - 9:30am n/a n/a
Spaulding n/a n/a n/a
Francisco station is accessible Francisco station is accessible 6:30am - 10:00am n/a n/a
Sacramento n/a n/a n/a
Rockwell station is accessible   6:30am - 9:30am n/a n/a
Western station is accessible   5:30am - 9:30pm 7:30am - 11:30pm 10:30am - 6:30pm
Damen station is accessible   6:30am - 10:00am,
3:00pm - 6:30pm		 n/a n/a
Montrose station is accessible   6:00am - 10:30am,
3:00pm - 6:30pm		 9:00am - 5:00am n/a
Irving Park station is accessible   6:00am - 6:30pm n/a n/a
Addison station is accessible   6:00am - 6:30pm n/a n/a
Paulina station is accessible Lincoln station is accessible 6:30am - 9:30am n/a n/a
Paulina n/a n/a n/a
Southport station is accessible   6:00am - 10:00am,
3:00am - 7:00pm		 11:00am - 7:30pm n/a
Belmont station is accessible   24 hours 24 hours 5:00am - 1:00am
Wellington station is accessible   6:30am - 10:30am,
3:00pm - 7:00pm		 n/a n/a
Diversey station is accessible   6:00am - 10:30pm 8:00am - midnight 8:30am - 8:30pm
Fullerton station is accessible   5:30am - 1:30am 7:00am - 3:00am 7:30am - midnight
Armitage station is accessible   6:00am - 10:00pm 11:00am - 8:00pm 11:00am - 7:00pm
Sedgwick station is accessible   6:00am - 11:00pm 8:30am - midnight 11:30am - 7:30pm
Chicago station is accessible Chicago Av, Loop-bound platform station is accessible 7:00am - 6:30pm n/a n/a
Chicago Av, Kimball- and Linden-bound platform station is accessible 2:00pm - 10:00pm n/a n/a
Superior St, Loop-bound platform n/a n/a n/a
Superior St, Kimball- and Linden-bound platform n/a n/a n/a
Merchandise Mart station is accessible   8:30am - 9:30pm noon - 5:30pm n/a
For Loop station Customer Assistant hours, see section on Loop 'L' stations.

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Green Line Customer Assistant Hours

Customer Assistant Hours at Brown Line stations
Effective December 16, 2012
n/a - indicates no Customer Assistant available

Station Entrance (where more than one available) Weekday Saturday Sunday
Harlem/Lake station is accessible Harlem 6:30am - 9:30am,
2:00pm - 6:00pm		 n/a n/a
Marion station is accessible 6:00am - 10:00am,
2:30pm - 6:30pm		 n/a n/a
Oak Park   6:00am - 10:00am n/a n/a
Ridgeland   6:30am - 9:30am n/a n/a
Austin   6:00am - 10:30am,
2:00pm - 6:00pm		 n/a n/a
Central station is accessible   6:00am - 6:00pm n/a n/a
Laramie station is accessible   6:30am - 9:30am n/a n/a
Cicero station is accessible   7:00am - 9:30am n/a n/a
Pulaski station is accessible Loop- and 63rd-bound 7:00am - 9:30am,
1:30pm-5:30pm		 n/a n/a
Conservatory station is accessible Central Park Drive station is accessible n/a n/a n/a
St. Louis n/a n/a n/a
Kedzie station is accessible   7:00am - 9:30am,
2:30pm - 5:30pm		 n/a n/a
California station is accessible   7:00am - 9:30am,
3:00pm - 5:30pm		 n/a n/a
Ashland station is accessible (Lake Street branch) Ashland station is accessible 7:00am - 6:30pm n/a n/a
Justine n/a n/a n/a
Morgan station is accessible North Station House n/a n/a n/a
  South Station House 7:00am-10:00am,
2:00pm-7:00pm		 n/a n/a
Clinton station is accessible   6:00am - 10:00pm 10:30pm - 6:30pm n/a
For Loop station Customer Assistant hours, see section on Loop 'L' stations.
Roosevelt station is accessible   6:00am - midnight 7:00am - 12:30am 8:00am - midnight
35th-Bronzeville-IIT station is accessible 35th station is accessible 6:30am - 6:00pm n/a n/a
34th n/a n/a n/a
Indiana station is accessible   6:30am - 9:00am n/a n/a
43rd station is accessible   6:30am - 9:00am n/a n/a
47th station is accessible   6:30am - 9:30am n/a n/a
51st station is accessible   6:30am - 9:00am n/a n/a
Garfield station is accessible   6:30am - 9:00am n/a n/a
Halsted station is accessible   n/a n/a n/a
Ashland/63rd station is accessible   6:00am - 2:00pm n/a n/a
King Drive station is accessible   n/a n/a n/a
Cottage Grove station is accessible   6:00am - 2:00pm n/a n/a
 

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Loop 'L' Customer Assistant Hours

Customer Assistant Hours for Loop Elevated stations
Brown, Green, Orange, Pink, and Purple Line Express trains operate over the Loop Elevated, in part or in whole.
Effective December 16, 2012
n/a - indicates no Customer Assistant available
 

Station Name Entrance/Stationhouse (where more than one available) Weekday Saturday Sunday/Holiday
Washington/Wells station is accessible Mezzanine station is accessible 6:00am - 10:00pm 1:30pm - 6:30pm n/a
Quincy/Wells
 		 Outer Loop 6:00am - 10:00pm n/a n/a
Inner Loop 6:00am - 9:00am,
12:30pm - 8:30pm		 n/a n/a
LaSalle/Van Buren Outer Loop 6:00am - 9:00am,
1:30pm - 6:30pm		 n/a n/a
Inner Loop 6:00am - 9:00am,
2:30pm - 6:30pm		 n/a n/a
Harold Washington Library-State/Van Buren station is accessible Mezzanine station is accessible 6:00am - 10:30pm 11:00am - 7:00pm 11:00am - 7:00pm
Adams/Wabash Mezzanine 6:00am - 11:30pm 8:00am - midnight 11:00am - 8:00pm
Madison/Wabash Mezzanine 6:00am - 10:30pm 10:00am - 11:00pm 12:30pm - 8:30pm
Randolph/Wabash
 		 Outer Loop 6:00am - 10:00pm noon - 8:00pm noon - 8:00pm
Inner Loop 6:00am - 10:00pm 1:00pm - 9:00pm noon - 8:00pm
State/Lake Outer Loop 6:00am - midnight 8:30am - 12:30am 10:00am - 9:00pm
Inner Loop 6:00am - midnight 8:30am - 12:30am noon - 8:00pm
Clark/Lake station is accessible James R. Thompson Center station is accessible
(former State of Illinois Center)		 6:00am - 11:00pm 7:30am - 11:30am 9:00am - 8:00pm
203 N. LaSalle station is accessible 6:00am - midnight 11:00am - 12:30am 11:30am - 7:30pm

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Orange Line Customer Assistant Hours

Customer Assistant Hours at Orange Line stations
Effective December 16, 2012
n/a - indicates no Customer Assistant available

Station Weekday Saturday Sunday/Holiday
Midway station is accessible 4:30am - 10:30pm 6:00am - 10:30pm 7:00am - 11:00pm
Pulaski station is accessible 4:30am - 8:30pm 6:00am - 5:30pm 9:30am - 5:30pm
Kedzie station is accessible 5:00am - 5:30pm 7:00am - 4:00pm n/a
Western station is accessible 5:00am - 5:30pm 7:00am - 3:30pm n/a
35th/Archer station is accessible 5:30am - 6:00pm 7:30am - 3:30pm n/a
Ashland station is accessible 6:30am - 9:30am,
2:30pm - 5:30pm		 n/a n/a
Halsted station is accessible 6:00am - 6:00pm n/a n/a
Roosevelt station is accessible 6:00am - midnight 7:00am - 12:30am 8:00am - midnight
For Loop station Customer Assistant hours, see section on Loop 'L' stations.

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Pink Line Customer Assistant Hours

Customer Assistant Hours at Pink Line stations
Effective December 16, 2012
n/a - indicates no Customer Assistant available

Station Entrance (where more than one available) Weekday Saturday Sunday/Holiday
54th/Cermak station is accessible 54th Av n/a n/a n/a
Main entrance (between 54th and Laramie) station is accessible n/a n/a n/a
Laramie n/a n/a n/a
Cicero station is accessible   7:00am - 9:40am n/a n/a
Kostner station is accessible Kostner station is accessible n/a n/a n/a
Kildare n/a n/a n/a
Pulaski  station is accessible   6:30am - 9:30am n/a n/a
Central Park station is accessible   n/a n/a n/a
Kedzie station is accessible   n/a n/a n/a
California station is accessible   6:30am - 9:30am n/a n/a
Western station is accessible   7:00am - 9:30am n/a n/a
Damen station is accessible Damen station is accessible 7:00am - 9:30am n/a n/a
Hoyne n/a n/a n/a
18th station is accessible   7:00am - 10:30am,
2:00pm - 6:00pm		 n/a n/a
Polk station is accessible   7:00am -  7:30pm n/a n/a
For Ashland, Morgan and Clinton, see Green Line section. For Loop station Customer Assistant hours, see section on Loop 'L' stations.

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Purple Line Customer Assistant Hours

Customer Assistant Hours at Purple Line stations
Effective December 16, 2012
n/a - indicates no Customer Assistant available

Station Entrance (where more than one available) Weekday Saturday Sunday/Holiday
Linden station is accessible   6:30am - 9:30am,
2:30pm - 6:30pm		 n/a n/a
Central   2:30pm - 6:30pm n/a n/a
Noyes   2:30pm - 6:30pm n/a n/a
Foster   2:30pm - 6:30pm n/a n/a
Davis station is accessible   7:00am - 11:00pm n/a n/a
Dempster   7:00am - 9:30am n/a n/a
Main   7:00am - 10:00am n/a n/a
South Blvd.   7:00am - 10:00am n/a n/a
Howard station is accessible Paulina station is accessible 5:00am - 9:00pm 6:30am - 10:30pm 9:00am - 6:00pm
Howard Street 6:00am - 7:00pm 7:30am - 7:30pm 11:00am - 7:30pm
See Brown Line for information about stations served by Purple Line Express trains between Howard and downtown, and Loop for stations served by Purple Line Express trains.

See Loop for Loop station hours.

 

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Red Line Customer Assistant Hours

Customer Assistant Hours at Red Line stations
Effective December 16, 2012
n/a - indicates no Customer Assistant available

Station Entrance (where more than one available) Weekday Saturday Sunday/Holiday
Howard station is accessible Paulina station is accessible 5:00am - 9:00pm 6:30am - 10:30pm 9:00am - 6:00pm
Howard Street 6:00am - 7:00pm 7:30am - 7:30pm 11:00am - 7:30pm
Jarvis   6:30am - 9:30am n/a n/a
Morse Morse 5:30am - 6:30pm 7:00am - 7:00pm 9:00am - 4:30pm
Lunt n/a n/a n/a
Loyola station is accessible   5:30am - 10:30pm 7:00am - midnight 8:00am - 7:30pm
Granville station is accessible   5:30am - 9:30pm 7:00am - 11:00pm 9:00am - 5:30pm
Thorndale   6:00am - 6:30pm 8:00am - 5:30pm 2:00pm - 3:30pm
Bryn Mawr   5:30am - 9:30pm 7:00am - 11:00pm 8:00am - 6:30pm
Berwyn   6:00am - 9:00pm 8:30am - 8:00pm 11:00am - 7:00pm
Argyle   6:30am - 6:30pm 8:00am - 7:00pm 11:00am - 4:00pm
Lawrence   6:00am - midnight 8:30am - 7:00pm,
10:00pm - 1:00am		 12:30pm - 3:30pm
Wilson   7:00am - 7:00pm 10:00am - 6:00pm 1:30pm - 3:30pm
Sheridan   6:00am - 11:00pm 7:00am - 11:30pm 9:00am - 7:30pm
Addison station is accessible   6:00am - 2:30am 24 hours 9:00am - 1:00am
Belmont station is accessible   24 hours 24 hours 5:00am - 1:00am
Fullerton station is accessible   5:30am - 1:30am 7:00am - 3:00am 7:30am - midnight
North/Clybourn   6:00am - 11:00pm 8:30am - 12:30am 11:00am - 11:00pm
Clark/Division   6:00am - 12:30am 7:00am - 2:30am 8:00am - 11:30pm
Chicago/State station is accessible   6:00am - 2:00am 7:00am - 2:30am 7:00am - 12:30am
Grand/State   6:00am - 2:00am 8:30am - 3:00am 9:00am - 1:00am
Lake station is accessible Lake - Randolph 6:00am - 12:30am 7:00am - 1:30am 7:30am - 11:30pm
Randolph - Washington station is accessible 6:00am - 10:30pm 10:00am - 11:00pm 10:30am - 8:00pm
Monroe Madison - Monroe 6:00am - 10:30pm 11:00am - 8:30pm 2:00pm - 7:00pm
Monroe - Adams 6:00am - 10:00pm 11:00am - 7:00pm 4:00pm - 6:30pm
Jackson station is accessible Adams - Jackson station is accessible (with accessible free transfer to Blue Line via upper level Pedway) 6:00am - 10:00pm 10:30am - 8:30pm 11:30am - 7:30pm
Jackson - Van Buren station is accessible 6:00am - 10:00pm 10:00am - 8:30pm 10:30am - 6:30pm
Harrison Harrison 6:00am - 10:30pm 10:30pm - 11:30pm 11:30am - 2:00pm
  Polk n/a n/a n/a
Roosevelt station is accessible State St. Mezzanine station is accessible 6:00am - 10:30pm 10:30am - 8:30pm 11:30am - 7:30pm
Cermak - Chinatown   6:00am - 10:00pm 10:00am - 9:00pm 12:30pm - 9:00pm
Sox-35th station is accessible 35th station is accessible 6:00am - 11:30pm 11:00am - 11:00pm 11:30am - 8:30pm
33rd n/a n/a n/a
47th station is accessible   6:00am - 8:00pm 8:30am - 6:30pm noon - 4:30pm
Garfield   5:30am - 9:30pm 7:30am - 9:30pm 11:00am - 7:00pm
63rd   5:00am - 8:30pm 8:00am - 7:00pm 11:00am - 7:00pm
69th station is accessible   4:30am - 10:30pm 5:30am - 11:30pm 7:00am - 11:00pm
79th station is accessible Platform Kiosk 4:30am - 11:00pm 6:00am - 11:30pm 7:00am - 11:00pm
Mezzanine Kiosk station is accessible n/a n/a n/a
87th   4:30am - 10:00pm 7:00am - 11:00pm 9:00am - 9:30pm
95th/Dan Ryan station is accessible   4:00am - midnight 5:00am - midnight 5:30am - 12:30am

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Yellow Line Customer Assistant Hours

Customer Assistant Hours at Yellow Line stations
Effective December 16, 2012
n/a - indicates no Customer Assistant available

Station Entrance (where more than one available) Weekday Saturday Sunday
Dempster-Skokie station is accessible   4:50am - 7:00pm n/a n/a
Oakton-Skokie station is accessible Oakton 6:00am - 9:00am n/a n/a
Searle/Skokie
Howard station is accessible Paulina station is accessible 5:00am - 9:00pm 6:30am - 10:30pm 9:00am - 6:00pm
Howard 6:00am - 7:00pm 7:30am - 7:30pm 11:00am - 7:30pm

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