CTA - Chicago Transit Authority
Accessibility|Mobile|Help|Contact|Site Map


Travel Information Riding CTA News & Initiatives Buy Fares & Gifts About CTA Doing Business  
CTA Home : Riding CTA : Accessibility : Customer Assistant Hours
E-mail Print
Add This
 

Customer Assistant Hours

This page shows the hours where Customer Assistants are staffed at CTA rail stations. At all other times, stations are staffed with a Security Guard.

Stations are listed by route. Loop stations are listed separately.

Blue Line Customer Assistant Hours

Customer Assistant Hours at Blue Line stations
Effective August 2, 2009
Accessible stations/entrances are shown with their name in a shaded area

Station Entrance Weekday Saturday Sunday
O'Hare (accessible)   5:30am - 12:30am 5:30am - 12:30am 5:30am - 12:30am
Rosemont (accessible)   5:30am - 10:30pm 7:00am - 11:00pm 9:40am - 5:00pm
Cumberland (accessible)   4:30am - 8:30pm 9:00am - 5:00pm 8:30am - 2:00pm
Harlem (accessible)   5:00am - 6:00pm No Customer Assistant available No Customer Assistant available
Jefferson Park (accessible)   4:30am - 9:30pm 6:300am - 6:00pm 8:30am - 4:00pm
Montrose   6:00am - 9:30am No Customer Assistant available No Customer Assistant available
Irving Park Irving Park 5:30am - 5:30pm No Customer Assistant available No Customer Assistant available
Addison   5:30am -10:30am
2:30pm - 5:30pm		 No Customer Assistant available No Customer Assistant available
Belmont   4:00am - 8:00pm 6:00am - 5:00pm 8:30am - 4:30pm
Logan Square (accessible) Kedzie (accessible) 5:00am - 6:30pm 7:30am - 6:30pm 9:00am - 5:00pm
California/Milwaukee   5:00am - 5:30pm 8:00am - 4:00pm No Customer Assistant available
Western/Milwaukee (accessible)   5:30am - 6:00pm No Customer Assistant available No Customer Assistant available
Damen   5:30am - 9:30pm 11:00am - 8:00pm 11:00am - 7:00pm
Division   5:30am - 9:30pm 10:30am - 7:30pm 10:30am - 6:30pm
Chicago   6:00am - 9:30pm No Customer Assistant available No Customer Assistant available
Grand   6:00am - 9:30am and
3:30pm - 6:30pm		 No Customer Assistant available No Customer Assistant available
Clark/Lake (accessible) James R. Thompson Center (former State of Illinois Center) (accessible) 6:00am - 11:30pm 8:00am - 12:00am (midnight) 9:00am - 7:30pm
Clark/Lake (accessible) 203 N. LaSalle (accessible) 6:00am - 11:30pm 8:30am - 12:30am 12:30pm - 8:00pm
Washington Randolph-Washington 6:00am - 9:00am and
1:30pm - 6:00pm		 2:30pm - 8:00pm No Customer Assistant available
Washington Washington-Madison 6:00am - 10:00pm 12:00pm (noon) - 8:00pm No Customer Assistant available
Madison Madison-Monroe 6:00am - 9:00am
1:00pm - 9:00pm		 No Customer Assistant available No Customer Assistant available
Monroe Monroe-Adams 6:00am - 9:00am
2:30pm - 9:30pm		 No Customer Assistant available No Customer Assistant available
Jackson (accessible) Adams - Jackson 6:00am - 10:00pm 12:00pm (noon) - 8:00pm No Customer Assistant available
Jackson Jackson - Van Buren 6:00am - 10:00pm No Customer Assistant available No Customer Assistant available
LaSalle/Congress   6:00am - 10:00pm No Customer Assistant available No Customer Assistant available
Clinton   6:00am - 10:00pm No Customer Assistant available No Customer Assistant available
UIC-Halsted (accessible) Halsted 1:30pm - 6:30pm No Customer Assistant available No Customer Assistant available
UIC-Halsted Peoria 9:30am - 10:00pm No Customer Assistant available No Customer Assistant available
UIC-Halsted Morgan 1:30pm - 6:00pm No Customer Assistant available No Customer Assistant available
Racine Racine 2:00pm - 5:30pm No Customer Assistant available No Customer Assistant available
Racine Loomis 1:30pm - 5:00pm No Customer Assistant available No Customer Assistant available
Medical Center Ogden 10:30am - 6:30pm No Customer Assistant available No Customer Assistant available
Medical Center (accessible) Damen / Congress No Customer Assistant available No Customer Assistant available No Customer Assistant available
Western/Congress   7:00am - 9:30am No Customer Assistant available No Customer Assistant available
2:00pm - 5:00pm No Customer Assistant available No Customer Assistant available
Kedzie-Homan (accessible) Kedzie 6:00am - 9:00am No Customer Assistant available No Customer Assistant available
Homan No Customer Assistant available No Customer Assistant available No Customer Assistant available
Pulaski/Congress   6:00am - 9:00am No Customer Assistant available No Customer Assistant available
Cicero/Congress   6:30am - 9:00am No Customer Assistant available No Customer Assistant available
Austin Austin 6:00am - 10:00am No Customer Assistant available No Customer Assistant available
Lombard No Customer Assistant available No Customer Assistant available No Customer Assistant available
Oak Park Oak Park 6:00am - 10:00am No Customer Assistant available No Customer Assistant available
East Avenue No Customer Assistant available No Customer Assistant available No Customer Assistant available
Harlem Harlem 6:30am - 9:00am No Customer Assistant available No Customer Assistant available
Circle No Customer Assistant available No Customer Assistant available No Customer Assistant available
Forest Park (accessible)   5:00am - 9:00pm 10:30am - 6:30pm No Customer Assistant available

Back to top

Brown Line Customer Assistant Hours

Customer Assistant Hours at Brown Line stations
Effective August 2, 2009
Accessible stations/entrances are shown with their name in a shaded area

Station Entrance Weekday Saturday Sunday
Kimball (accessible)   5:00am - 9:00pm 6:30am - 6:00pm 10:00am - 3:30pm
Kedzie (accessible)   6:30am - 9:30am No Customer Assistant available No Customer Assistant available
Francisco (accessible)   6:30am - 9:30am No Customer Assistant available No Customer Assistant available
Rockwell (accessible)   6:30am - 9:30am No Customer Assistant available No Customer Assistant available
Western (accessible)   5:00am - 9:00pm 7:30am - 11:30pm 11:00am - 3:30pm
Damen (accessible)   6:00am - 10:30am and
3:00pm - 6:30pm		 11:00am - 3:00pm No Customer Assistant available
Montrose (accessible)   6:00am - 6:00pm 11:00am - 3:00pm No Customer Assistant available
Irving Park (accessible)   6:00am - 6:30pm 10:30am - 7:00pm No Customer Assistant available
Addison (accessible)   6:00am - 6:00pm 10:00am - 10:00pm No Customer Assistant available
Paulina (accessible)   6:00am - 9:00pm No Customer Assistant available No Customer Assistant available
Southport (accessible)   6:00am - 10:00pm 10:30am - 7:00pm 11:30am - 7:30pm
Belmont   24 hours 24 hours 24 hours
Wellington (accessible)   6:30am - 9:30am No Customer Assistant available No Customer Assistant available
Diversey (accessible)   6:00am - 10:00pm 8:50am - 8:00pm 11:00am - 7:00 pm
Fullerton   24 hours 24 hours 7:30am - 12:30am
Armitage (accessible)   6:00am - 10:00pm 1:00pm - 8:00pm No Customer Assistant available
Sedgwick (accessible)   6:00am - 10:00pm 11:00am - 10:30pm 10:00am - 6:00pm
Chicago (accessible) Chicago Av, Loop-bound platform 6:00am - 6:00pm 8:30am - 5:00pm 9:00am - 10:30am
Chicago (accessible) Chicago Av, Kimball- and Linden-bound platform 2:00pm - 1:00am 5:00pm - 1:00am No Customer Assistant available
Merchandise Mart (accessible)   7:00am - 11:00pm 12:00pm - 8:00pm No Customer Assistant available

Back to top

Green Line Customer Assistant Hours

Customer Assistant Hours at Brown Line stations
Effective August 2, 2009
Accessible stations/entrances are shown with their name in a shaded area

Station Entrance Weekday Saturday Sunday
Harlem/Lake Harlem 6:30am - 9:30am and
1:30pm - 6:30pm		 No Customer Assistant available No Customer Assistant available
Harlem/Lake (accessible) Marion (accessible) 6:00am - 10:00am and
1:30pm - 6:30pm		 No Customer Assistant available No Customer Assistant available
Oak Park   6:30am - 9:30am No Customer Assistant available No Customer Assistant available
Ridgeland   6:30am - 9:30am No Customer Assistant available No Customer Assistant available
Austin   6:00am - 11:00am and
2:00pm - 6:00pm		 No Customer Assistant available No Customer Assistant available
Central (accessible)   6:00am - 6:00pm No Customer Assistant available No Customer Assistant available
Laramie (accessible)   6:30am - 10:30am No Customer Assistant available No Customer Assistant available
Cicero (accessible)   6:30am - 9:30am No Customer Assistant available No Customer Assistant available
Pulaski (accessible) Eastbound 7:00am - 9:30am No Customer Assistant available No Customer Assistant available
Conservatory (accessible)   No Customer Assistant available No Customer Assistant available No Customer Assistant available
Kedzie (accessible)   7:00am - 9:30am and
2:00pm - 5:00pm		 No Customer Assistant available No Customer Assistant available
California (accessible)   7:00am - 9:00am and
2:30pm - 5:30pm		 No Customer Assistant available No Customer Assistant available
Ashland (accessible)   6:30am - 6:00pm No Customer Assistant available No Customer Assistant available
Clinton (accessible)   7:00am - 7:30pm 3:00pm - 4:50pm No Customer Assistant available
35-Bronzeville-IIT (accessible)   6:00am - 5:30pm No Customer Assistant available No Customer Assistant available
Indiana (accessible)   7:30am - 9:30am and
2:00pm - 5:30pm		 No Customer Assistant available No Customer Assistant available
43rd Street (accessible)   7:00am - 9:00am No Customer Assistant available No Customer Assistant available
47th Street (accessible)   7:00am - 10:55am No Customer Assistant available No Customer Assistant available
51st Street (accessible)   7:00am - 9:30am No Customer Assistant available No Customer Assistant available
Garfield (accessible)   6:30am - 2:30pm No Customer Assistant available No Customer Assistant available
Halsted/63rd (accessible)   7:00am - 9:00am No Customer Assistant available No Customer Assistant available
Ashland/63rd (accessible)   6:00am - 2:00pm No Customer Assistant available No Customer Assistant available
King Drive (accessible)   No Customer Assistant available No Customer Assistant available No Customer Assistant available
Cottage Grove (accessible)   6:30am - 2:30pm No Customer Assistant available No Customer Assistant available
 

Back to top

Loop Elevated Customer Assistant Hours

Customer Assistant Hours for Loop Elevated stations--Brown, Green, Orange, Pink, and Purple Line Express trains operate over the Loop Elevated, in part or in whole
Effective August 2, 2009
Accessible stations/entrances are shown with their name in a shaded area
 

Station Name Entrance Weekday Saturday Sunday/Holiday
Washington/Wells (accessible)   6:00am - 11:00pm 2:00pm - 6:30pm No Customer Assistant available
Quincy/Wells
 		 Outer Loop 6:00am - 9:00am and
12:00pm - 8:30pm		 No Customer Assistant available No Customer Assistant available
Quincy/Wells
 		 Inner Loop 6:00am - 7:30pm No Customer Assistant available No Customer Assistant available
LaSalle/Van Buren
 		 Outer Loop 6:00am - 9:00am and
1:30pm - 8:30pm		 No Customer Assistant available No Customer Assistant available
LaSalle/Van Buren
 		 Inner Loop 6:00am - 9:00am and
2:00pm - 6:00pm		 No Customer Assistant available No Customer Assistant available
Library-State/Van Buren (accessible)   6:00am - 10:30pm 11:30pm - 7:30pm 12:00pm - 8:00pm
Adams/Wabash   6:00am - 12:30am 8:30am - 12:30am 10:30am - 10:00pm
Madison/Wabash   6:00am - 11:00pm 10:30am - 11:00pm 12:00pm - 8:00pm
Randolph/Wabash
 		 Outer Loop 6:00am - 12:00am 12:00pm - 8:00pm 12:00pm - 8:00pm
Randolph/Wabash
 		 Inner Loop 6:00am - 10:30pm 12:30pm - 10:30pm 12:00pm - 8:00pm
State/Lake
 		 Outer Loop 6:00am - 12:00am (midnight) 9:00am - 1:00am 11:00pm - 8:00pm
State/Lake
 		 Inner Loop 6:00am - 12:00am (midnight) 9:00am - 1:00am 12:00pm - 8:00pm
Clark/Lake (accessible) James R. Thompson Center (former State of Illinois Center) (accessible) 6:00am - 11:30pm 8:00am - 12:00am (midnight) 9:00am - 7:30pm
Clark/Lake (accessible) 203 N. LaSalle (accessible) 6:00am - 11:30pm 8:30am - 12:30am 12:30pm - 8:00pm

Back to top

Orange Line Customer Assistant Hours

Customer Assistant Hours at Orange Line stations
Effective August 2, 2009
Accessible stations/entrances are shown with their name in a shaded area

Station Weekday Saturday Sunday/Holiday
Midway (accessible) 4:30am - 10:30pm 5:30am - 10:30pm 7:30am - 11:30pm
Pulaski (accessible) 4:00am - 8:00pm 6:00am - 5:30pm 12:00pm - 8:00pm
Kedzie (accessible) 5:00am - 5:00pm 7:30am - 10:00am and
12:30pm - 3:30pm		 No Customer Assistant available
Western (accessible) 5:00am - 5:00pm 7:00am - 10:00am No Customer Assistant available
35/Archer (accessible) 5:30am - 5:30pm No Customer Assistant available No Customer Assistant available
Ashland (accessible) 6:00am - 10:00am and
2:00pm - 5:30pm		 No Customer Assistant available No Customer Assistant available
Halsted (accessible) 6:00am - 6:00pm No Customer Assistant available No Customer Assistant available
Roosevelt/Wabash (accessible) 6:00am - 12:00am (midnight) 7:30am - 12:30am 8:30am - 12:30am

Back to top

Pink Line Customer Assistant Hours

Customer Assistant Hours at Pink Line stations
Effective August 2, 2009
Accessible stations/entrances are shown with their name in a shaded area

Note: See Green Line section for Ashland, Clinton stations; see Loop section for Loop stations

Station Weekday Saturday Sunday/Holiday
54/Cermak (accessible) 6:00am - 10:00am and
2:00pm - 6:00pm		 No Customer Assistant available No Customer Assistant available
Cicero (accessible) 6:30am - 9:30am No Customer Assistant available No Customer Assistant available
Kostner (accessible) No Customer Assistant available No Customer Assistant available No Customer Assistant available
Pulaski  (accessible) 6:30am - 8:30am No Customer Assistant available No Customer Assistant available
Central Park (accessible) No Customer Assistant available No Customer Assistant available No Customer Assistant available
Kedzie (accessible) No Customer Assistant available No Customer Assistant available No Customer Assistant available
California (accessible) 6:30am - 9:30am No Customer Assistant available No Customer Assistant available
Western (accessible) 7:30am - 9:30am No Customer Assistant available No Customer Assistant available
Damen (accessible) 7:00am - 9:00am No Customer Assistant available No Customer Assistant available
18th Street (accessible) 6:30am - 10:30am and
1:#0pm - 5:30pm		 No Customer Assistant available No Customer Assistant available
Polk (accessible) 7:00am -  7:30pm No Customer Assistant available No Customer Assistant available

Back to top

Purple Line Customer Assistant Hours

Customer Assistant Hours at Purple Line stations
Effective August 2, 2009
Accessible stations/entrances are shown with their name in a shaded area

Station Entrance Weekday Saturday Sunday/Holiday
Linden (accessible)   No Customer Assistant available No Customer Assistant available No Customer Assistant available
Central   2:00pm - 6:00pm No Customer Assistant available No Customer Assistant available
Noyes   4:00pm - 6:30pm No Customer Assistant available No Customer Assistant available
Foster   3:30pm - 5:30pm No Customer Assistant available No Customer Assistant available
Davis (accessible)   7:00am - 11:00pm 9:00am - 1:00am 12:00pm - 9:30pm
Dempster (accessible)   No Customer Assistant available No Customer Assistant available No Customer Assistant available
Main   7:00am - 11:00am No Customer Assistant available No Customer Assistant available
South Blvd.   7:00am - 10:30am No Customer Assistant available No Customer Assistant available
Howard Paulina (accessible) 5:00am - 10:30pm 6:00am - 11:00pm 7:30am - 7:30pm
Howard Howard St No Customer Assistant available No Customer Assistant available No Customer Assistant available
Certain trips during weekday rush periods continue to the Loop via:  
Belmont   24 hours 24 hours 24 hours
Wellington (accessible)   6:30am - 9:30am No Customer Assistant available No Customer Assistant available
Diversey (accessible)   6:00am - 10:00pm 8:50am - 8:00pm 11:00am - 7:00 pm
Fullerton   24 hours 24 hours 7:30am - 12:30am
Armitage (accessible)   6:00am - 10:00pm 1:00pm - 8:00pm No Customer Assistant available
Sedgwick (accessible)   6:00am - 10:00pm 11:00am - 10:30pm 10:00am - 6:00pm
Chicago (accessible) Chicago Av, Loop-bound platform 6:00am - 6:00pm 8:30am - 5:00pm 9:00am - 10:30am
Chicago (accessible) Chicago Av, Kimball- and Linden-bound platform 2:00pm - 1:00am 5:00pm - 1:00am No Customer Assistant available
Merchandise Mart (accessible)   7:00am - 11:00pm 12:00pm - 8:00pm No Customer Assistant available

See Loop for Loop station hours.

 

Back to top

Red Line Customer Assistant Hours

Customer Assistant Hours at Red Line stations
Effective August 2, 2009
Accessible stations/entrances are shown with their name in a shaded area

Station Entrance Weekday Saturday Sunday/Holiday
Howard Paulina (Accessible) 5:00am - 10:30pm 6:00am - 11:00pm 7:30am - 7:30pm
Howard Howard Street No Customer Assistant available No Customer Assistant available No Customer Assistant available
Jarvis   6:30am - 9:30am No Customer Assistant available No Customer Assistant available
Morse   5:30am - 6:30pm 6:30am - 5:30pm No Customer Assistant available
Loyola (accessible)   5:30am - 10:00pm 7:00am - 11:30am 8:30am - 7:30pm
Granville (accessible)   5:30am - 6:30pm 7:00am - 11:00pm 9:00am - 5:30pm
Thorndale   6:00am - 10:00am and
1:30pm - 6:30pm		 No Customer Assistant available No Customer Assistant available
Bryn Mawr   5:30am - 7:30pm 7:00am - 8:00pm 9:00am - 5:30pm
Berwyn   6:00am - 8:00pm 8:00am - 8:00pm 10:30am - 6:30pm
Argyle   6:30am - 6:30pm 9:30am - 5:30pm 2:30pm - 3:30pm
Lawrence   6:00am - 10:30pm 9:00am - 7:00pm and
10:00pm - 12:00am (midnight)		 1:00pm - 1:30pm
Wilson   6:30am - 7:30pm 8:00am - 530pm 1:00pm - 4:00pm
Sheridan   5:30am - 10:00pm 7:00am - 11:00pm 9:00am - 6:30pm
Addison (accessible)   24 hours 24 hours 8:00am - 12:00am (midnight)
Belmont   24 hours 24 hours 7:30am - 12:30am
Fullerton   24 hours 24 hours 7:30am - 11:30pm
North/Clybourn   6:00am - 10:30pm 10:00am - 12:30pm 2:00pm - 7:00pm
Clark/Division   6:00am - 12:30am 8:00am - 12:00am 8:00am - 8:30pm
Chicago/State (accessible)   5:00am - 2:00am 9:30am - 1:30am 8:30am - 12:30am
Grand/State   6:00am - 2:00am 10:00am - 2:00am 10:30am - 1:00am
Lake Lake - Randolph 6:00am - 12:00am 10:00am - 11:30pm 10:30am - 11:00pm
Lake (accessible) Randolph - Washington (accessible) 6:00am - 10:00pm 12:00pm (noon) - 8:00pm 3:30pm - 6:00pm
Washington Washington - Madison Closed Closed Closed
Monroe Madison - Monroe 6:00am - 10:00pm 12:00pm (noon) - 8:00pm 5:00pm - 9:40pm
Monroe Monroe - Adams 6:00am - 10:00pm 4:30pm - 6:00pm No Customer Assistant available
Jackson (accessible) Adams - Jackson (accessible) 6:00am - 10:00pm 3:00pm - 7:15pm No Customer Assistant available
Jackson (accessible) Jackson - Van Buren (accessible) 6:00am - 10:00pm 2:00pm - 6:30pm 1:15pm - 4:00am
Harrison   6:00am - 10:00pm 1:40pm - 6:10pm No Customer Assistant available
Roosevelt (accessible) State St. Mezzanine 6:00am - 10:00pm 4:30pm - 6:00pm No Customer Assistant available
Cermak - Chinatown   6:00am - 10:00pm 9:00am - 10:30pm 11:00am - 9:00pm
Sox - 35th (accessible) 35th Street 6:00am - 11:00pm 2:00pm - 10:00pm 1:00pm - 5:30pm
47th Street   6:00am - 7:00pm 8:30am - 5:00pm 1:30pm - 3:00pm
Garfield   5:30am - 9:30pm 7:30am - 11:30pm 11:00am - 6:00pm
63rd Street   5:00am - 8:30pm 7:30am - 6:00pm 11:00am - 3:30pm
69th Street   4:30am - 10:30pm 5:30am - 11:30pm 7:00am - 11:00pm
79th Street Platform Kiosk 4:30am - 9:30pm 6:00am - 10:00pm 7:00am - 11:00pm
79th Street (accessible) Mezzanine Kiosk No Customer Assistant available No Customer Assistant available No Customer Assistant available
87th Street   4:30am - 10:30pm 7:00am - 11:30pm 11:30am - 8:30pm
95th Street (accessible)   3:30am - 1:00am 5:30am - 12:30am 5:30am - 1:30am

Back to top

Yellow Line Customer Assistant Hours

Customer Assistant Hours at Yellow Line stations
Effective August 2, 2009
Accessible stations/entrances are shown with their name in a shaded area

Station Entrance Weekday Saturday Sunday
Skokie (accessible)   6:00am - 10:00am and
2:30am - 6:30pm		 No Customer Assistant available No Customer Assistant available
Howard Paulina (accessible) 5:00am - 10:30pm 6:00am - 11:00pm 7:30am - 7:30pm
Howard Howard Street No Customer Assistant available No Customer Assistant available No Customer Assistant available

Back to top

Quick Links

 
Schedules
Schedules Maps
Maps Alerts
Alerts Bus Tracker
Bus Tracker Chicago Card
Chicago Card Fare Info
Fare Info
 
 

Plan a trip

 
Start (e.g. O'Hare Airport)

End (e.g. 1 N State St, Chicago, IL)


Leave Now
Depart or Arrive
on
 at : 

 Get directions with:
 

About trip planners (and more options)..
 

System Status

 

Trains:

Red Line Planned Work w/Reroute
Blue Line Planned Work
Brown Line Planned Work w/Station(s) Bypassed
Green Line Normal Service
Orange Line Normal Service
Purple Line Normal Service
Pink Line Normal Service
Yellow Line Normal Service

Bus:

Routes with Current Alerts (click to view all)

More:

See all Alerts
Elevators
 
 
 
©2009 Chicago Transit Authority|Terms of Use|Privacy|Site Map|Unsubscribe|Contact Us|RSS Feeds
Languages [En] [Pl] [Zh] [Es]
 
Phone: 1-888-YOUR-CTA TTY: 1-888-CTA-TTY1 E-mail: feedback@transitchicago.com