Safety & Security
Security
CTA encourages everyone to remain alert to their surroundings.
If you see something, say something.
If you observe an unattended package, witness anything unusual, or see someone acting suspiciously, tell the bus or train operator or rail station Customer Assistant immediately, or call 9-1-1.
For additional safety information, please read the following brochure.
Security Tips for Bus and Rail (PDF format)
Security Tips for Bus and Rail (text format)
Evacuation Procedures
or,download the video: Emergency Preparedness video - (30MB file - QuickTime 7 required)
The safety and security of customers and employees is a top priority at the CTA. In the event of an emergency, the most important thing for our customers to remember is to stay calm and wait for instructions. CTA employees are specially trained to assist customers in an emergency situation where safety and security are concerned. Working with Chicago Police and Fire departments and the City's office of emergency management communication, CTA personnel are dedicated to keeping the system safe for everyone. This video helps explain steps you should follow in an emergency.
CTA Trains Emergency and Evacuation Instructions [PDF file]
Download free QuickTime 7 player here.