Human Resources / Benefit Services
At the Chicago Transit Authority, we offer a very competitive benefits program. The program provides a variety of benefits for an employee’s family, now and in the future. It also provides flexibility allowing employees to structure their available benefits to meet their unique needs and to change the structure annually as their needs change.
Note: The information on this page is intended to serve as a resource for our workforce, their eligible dependents and applicants.
Employee Self-Service
2020 Open Enrollment Period
Fall is a season of many changes. Fall is also the time to carefully review your personal benefits and consider any changes during the annual Open Enrollment period. Open Enrollment allows you to take charge of your benefits by selecting the options most important to you and your family.
The 2020 Open Enrollment period is October 28-November 15. This is the only time of the year employees may make changes to medical and dental plans and enroll eligible dependents (except in the case of a change in family status). Changes will be effective on January 1, 2020 Employees will receive a personalized Open Enrollment statement with coverage, bi-weekly contributions and dependent information, effective January 1, mailed to their home address. Eligible CTA employees can enroll in Supplemental Term Life Insurance, with proof of good health, during Open Enrollment (restrictions apply).
Remember, if you do not wish to make any changes your current elections will continue for the 2020 plan year. Eligible employees with outside medical coverage must make an annual election to opt-out of CTA medical coverage. Documentation is required when opting out of CTA’s plans or when adding a dependent(s). SEE REQUIREMENTS.
How to Make Your 2020 Elections
Open Enrollment elections (including opting out, if eligible) should be made using Employee Self Service beginning October 28. The last day to change elections is November 15. Please also insure that your home address is current to receive all CTA Benefits Services mailings.
Come to an Open Enrollment Information Session
Healthcare vendors and the HR Benefits Services team have scheduled information sessions throughout the 2020 Open Enrollment period. Visit us at your worksite for plan and enrollment information, giveaways and the opportunity to win great prizes! The CVS/Caremark bus will also be onsite to administer free flu shots and glucose/blood pressure screenings (employees must bring medical/prescription card and a photo ID).
Open Enrollment Information Sessions Calendar
Benefits and Plan Information
The following documents contain an overview of the benefits offered. Plan documents/policies govern the actual benefits provided:
Full-time employees
Part-time employees
Affordable Care Act Information for All Employees
| CTA HR Benefit Services Note: Contacts listed here can only help with HR Benefit Services, and cannot provide answers to questions related to the hiring process or pending applications for employment. |
| Hotline |
1-312-681-2225, press “3” |
| Fax |
1-312-275-8722 |
| On the Web |
transitchicago.com/hrbenefits |
| E-mail |
benefits@transitchicago.com |