Human Resources / Benefit Services

At the Chicago Transit Authority, we offer a very competitive benefits program. The program provides a variety of benefits for an employee’s family, now and in the future. It also provides flexibility allowing employees to structure their available benefits to meet their unique needs and to change the structure annually as their needs change.

Note: The information on this page is intended to serve as a resource for our workforce, their eligible dependents and applicants.

 Employee Self-Service


2022 Benefit Elections Are On Oracle Self-Service

Your benefits are effective from January 1, 2022 through December 31, 2022, unless a qualified change in family status occurs. If you enrolled in a new medical or dental plan, you will receive an ID card(s) before January 1. New life insurance, long-term disability and dependent enrollments may be pending - submission and approval of documentation is required.

Reminder:  Two CTA employees cannot cover each other on their benefits. Each must carry their own separate coverage. (This applies to ALL CTA benefits).

Benefits and Plan Information  

The following documents contain an overview of the benefits offered. Plan documents/policies govern the actual benefits provided:

Full-time employees 

Part-time employees


 Affordable Care Act Information for All Employees


Provider Information
Cigna - Group #3337417 (Bargained) / #2499901 (Non-Bargained)

Medical PPO( OAP Network)





Lifestyle Management Program

24hr Health Information Line (general info) (personal info)





Additional info:
PDF DocumentOpen Access Plus
PDF DocumentCoverage questions?
PDF DocumentCigna Mobile App
PDF DocumentKnow Before You Go
PDF DocumentConvenience Care Clinics
PDF DocumentPreventative Care Guide

PDF DocumentEmployee Assistance Highlights

PDF DocumentLifestyle Management Programs

PDF DocumentVision Summary of Benefits
PDF DocumentVision Discount Flyer

Find a doctor

Vision care providers

CVS/caremark - Group ID CTARX
Pharmacy Benefit Provider


Additional info:


Select your plan to view prescription costs & savings opportunities


Drug lists & savings opportunities

Cigna Dental Plans - Group #2500533 (Bargained) / #2500534 (Non-Bargained)
Cigna PPO/Cigna DHMO (general info) (personal info)


Additional info:


CTA HR Benefit Services Note: Contacts listed here can only help with HR Benefit Services, and cannot provide answers to questions related to the hiring process or pending applications for employment.
Hotline 1-312-681-2225, press “3”
Fax 1-312-275-8722
On the Web