Human Resources / Benefit Services

At the Chicago Transit Authority, we offer a very competitive benefits program. The program provides a variety of benefits for an employee’s family, now and in the future. It also provides flexibility allowing employees to structure their available benefits to meet their unique needs and to change the structure annually as their needs change.

Note: The information on this page is intended to serve as a resource for our workforce, their eligible dependents and applicants.

 Employee Self-Service


Live Well Work Well!

The CTA Human Resources department is committed to supporting employees and their families as they strive to improve their overall well-being. Live Well Work Well, CTA’s wellness program was designed to enhance the quality of life for CTA employees and make it easy for them to take charge of their well-being through programs and resources that promote healthy lifestyles and reduce the risk of chronic conditions.  Now you can stay up to date on the latest wellness events, programs, and promotional offers – all in one place! Using your computer (pc or mac) or any mobile device, you will be able to access the following main features:
  • Exciting Wellness Programs and Events
  • Useful Tips and Tools for Healthy Living
  • Access to Financial Planning Tools
  • Discounts, Coupons, and Wellness Related Perks for You and the Family
  • And More…

Human Resources has installed monitors at your location to keep you up-to-date and WELL informed on upcoming events!  Learn more by visiting

Benefits and Plan Information 

The following documents contain an overview of the benefits offered. Plan documents/policies govern the actual benefits provided:

Full-time employees 

Part-time employees


 Affordable Care Act Information for All Employees

Get answers


Provider Information
Cigna - Group #3337417 (Bargained) / #2499901 (Non-Bargained)

Medical PPO( OAP Network)





Lifestyle Management Program

24hr Health Information Line (general info) (personal info)





Additional info:
PDF DocumentOpen Access Plus
PDF DocumentCoverage questions?
PDF DocumentCigna Mobile App
PDF DocumentKnow Before You Go
PDF DocumentConvenience Care Clinics
PDF DocumentPreventative Care Guide

PDF DocumentEmployee Assistance Highlights

PDF DocumentLifestyle Management Programs

PDF DocumentVision Summary of Benefits
PDF DocumentVision Discount Flyer

Find a doctor

Vision care providers

CVS/caremark - Group ID CTARX
Pharmacy Benefit Provider


Additional info:


Select your plan to view prescription costs & savings opportunities


Drug lists & savings opportunities

Cigna Dental Plans - Group #2500533 (Bargained) / #2500534 (Non-Bargained)
Cigna PPO/Cigna DHMO (general info) (personal info)


Additional info:


CTA HR Benefit Services Note: Contacts listed here can only help with HR Benefit Services, and cannot provide answers to questions related to the hiring process or pending applications for employment.
Hotline 1-312-681-2225, press “3”
Fax 1-312-275-8722
On the Web