CTA CONTINUES TO MAKE BUS ROUTE IMPROVEMENTS

May 12, 2004
5/12/04

Board Approves Enhancements to Six Bus Routes

The Chicago Transit Board approved the permanent adoption of five experimental routes and modification to another experimental route at its monthly meeting today.

The move is the result of customer feedback and CTA service analysis and is designed to more effectively align service with customer needs. All of the changes comply with the Service Standards adopted by the Board in 2001.

Permanent Changes

In April 2003, the Chicago Transit Board approved experimental service modifications to five downtown routes, which took effect on a temporary basis on June 20, 2003. Surveys and customer reaction show the changes have been well received by customers. As a result, the Board voted today to make the changes permanent. The permanent changes are:

#56 Milwaukee buses now terminate at Michigan and Madison instead of Navy Pier. The #124 has replaced #56 service to Navy Pier.

#124 Navy Pier buses now operate seven days a week. Service operates from 8:30 a.m. until 10:30 p.m. (midnight during summer months). The route name is officially changed to #124 Navy Pier, dropping the term ?Express," to reflect its local operation through the Loop.

#121 Union/Wacker Express buses now will board customers on the south side of Jackson between Clinton and Canal to help ease congestion at Union Station.

#122 Illinois Center/North Western Express buses now operate on street level instead of on Lower Wacker Drive.

#123 Illinois Center/Union Express buses now operate on street level instead of on Lower Wacker Drive and customers now board on the south side of Jackson between Clinton and Canal to ease congestion at Union Station.

Adjustment

The Board approved an adjustment in the #145 Wilson/Michigan Express route to operate westbound on Van Buren instead of Congress, between Michigan and Wells, to give customers a better connection to the LaSalle Street Metra Station. This change is expected to take effect later this summer.

Information on all CTA service can be found by calling 836-7000 from any local area code or on the web site at www.transitchicago.com.

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