Human Resources / Benefit Services

At the Chicago Transit Authority, we offer a very competitive benefits program. The program provides a variety of benefits for an employee’s family, now and in the future. It also provides flexibility allowing employees to structure their available benefits to meet their unique needs and to change the structure annually as their needs change.

Note: The information on this page is intended to serve as a resource for our workforce, their eligible dependents and applicants.

Employee Self-Service

Live Well Work Well!

The CTA Human Resources department is committed to supporting employees and their families as they strive to improve their overall well-being. Live Well Work Well, CTA’s wellness program was designed to enhance the quality of life for CTA employees and make it easy for them to take charge of their well-being through programs and resources that promote healthy lifestyles and reduce the risk of chronic conditions. Now you can stay up to date on the latest wellness events, programs, and promotional offers – all in one place! Using your computer (pc or mac) or any mobile device, you will be able to access the following main features:

Exciting Wellness Programs and Events
Useful Tips and Tools for Healthy Living
Access to Financial Planning Tools
Discounts, Coupons, and Wellness Related Perks for You and the Family
And More…

Human Resources has installed monitors at your location to keep you up-to-date and WELL informed on upcoming events! Learn more by visiting wellness.transitchicago.com.

Benefits and Plan Information

The following documents contain an overview of the benefits offered. Plan documents/policies govern the actual benefits provided:

Full-time employees

Part-time employees

Affordable Care Act Information for All Employees

Exchange Letter and Notice

Get answers

Frequently Asked Questions

Provider	Information
Cigna - Group #3337417 (Bargained) / #2499901 (Non-Bargained)
Medical PPO( OAP Network) EAP/Behavioral Lifestyle Management Program 24hr Health Information Line	cigna.com (general info) mycigna.com (personal info) 1-800-Cigna-24 (1-800-244-6224) www.cignabehavioral.com 1-888-371-1125 1-855-246-1873 1-800-Cigna-24 Additional info: Open Access Plus Coverage questions? Cigna Mobile App Know Before You Go Convenience Care Clinics Preventative Care Guide Employee Assistance Highlights Lifestyle Management Programs Vision Summary of Benefits Vision Discount Flyer Find a doctor Vision care providers
CVS/caremark - Group ID CTARX
Pharmacy Benefit Provider	caremark.com 1-866-285-8972 Additional info: Summary of Prescription Drug Benefits Find a Pharmacy in your network Download the Caremark Mobile App Select your plan to view prescription costs & savings opportunities PPO 2 or PPO A PPO 3 or PPO B Drug lists & savings opportunities No Cost Preventive Drugs Drug Formulary About Generics Drugs that require Prior Authorization Specialty Drugs
Cigna Dental Plans - Group #2500533 (Bargained) / #2500534 (Non-Bargained)
Cigna PPO/Cigna DHMO	cigna.com (general info) mycigna.com (personal info) 1-800-Cigna-24 (1-800-244-6224) Additional info:

CTA HR Benefit Services Note: Contacts listed here can only help with HR Benefit Services, and cannot provide answers to questions related to the hiring process or pending applications for employment.
Hotline	1-312-681-2225, press “3”
Fax	1-312-275-8722
On the Web	transitchicago.com/hrbenefits
E-mail	benefits@transitchicago.com