Human Resources / Benefit Services
At the Chicago Transit Authority, we offer a very competitive benefits program. The program provides a variety of benefits for an employee’s family, now and in the future. It also provides flexibility allowing employees to structure their available benefits to meet their unique needs and to change the structure annually as their needs change.
Note: The information on this page is intended to serve as a resource for our workforce, their eligible dependents and applicants.
Employee Self-Service
New Dental Vendor
Beginning January 1, 2018, Cigna is our new dental vendor. Eligible employees and their dependents will receive quality dental care through the Cigna Dental PPO (DPPO) and Cigna Dental HMO (DHMO) plans. Cigna will now act as your single point of contact for all Medical and Dental plans offered by CTA.
You can reach a customer service representative 24/7 at 1.800.Cigna24 (800.244.6224). In addition, you can set up an account on mycigna.com to receive information on:
- Plan information
- Personalized ID card
- Cigna's expanded network directory of dentists
- Dental Cost Estimator Tool
Cigna provides a large network of dentists, quality dental care and the tools you need to help you make informed decisions about your dental health.
Benefits and Plan Information
The following documents contain an overview of the benefits offered. Plan documents/policies govern the actual benefits provided:
Full-time employees
Part-time employees
Affordable Care Act Information for All Employees
Get answers
| CTA HR Benefit Services Note: Contacts listed here can only help with HR Benefit Services, and cannot provide answers to questions related to the hiring process or pending applications for employment. |
| Hotline |
1-312-681-2225, press “3” |
| Fax |
1-312-275-8722 |
| On the Web |
transitchicago.com/hrbenefits |
| E-mail |
benefits@transitchicago.com |