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Human Resources / Benefit Services

At the Chicago Transit Authority, we offer a very competitive benefits program. The program provides a variety of benefits for an employee’s family, now and in the future. It also provides flexibility allowing employees to structure their available benefits to meet their unique needs and to change the structure annually as their needs change.

Note: The information on this page is intended to serve as a resource for our workforce, their eligible dependents and applicants.

 Employee Self-Service

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Benefits and Plan Information  

Reminder:  Two CTA employees cannot cover each other on their benefits. Each must carry their own separate coverage. (This applies to ALL CTA benefits).

The following documents contain an overview of the benefits offered. Plan documents/policies govern the actual benefits provided:

Full-time employees 

Part-time employees

 

 Affordable Care Act Information for All Employees

Provider Information
Cigna - Group #3337417 (Bargained) / #2499901 (Non-Bargained)

Medical PPO( OAP Network)
 

 

 

EAP/Behavioral 

 

Lifestyle Management Program

24hr Health Information Line     

cigna.com (general info)
mycigna.com (personal info)

1-800-Cigna-24
(1-800-244-6224)
 

mycigna.com

1-888-371-1125

1-855-246-1873

1-800-Cigna-24

Additional info:
PDF DocumentOpen Access Plus
PDF DocumentCoverage questions?
PDF DocumentCigna Mobile App
PDF DocumentKnow Before You Go
PDF DocumentConvenience Care Clinics
PDF DocumentPreventative Care Guide

PDF DocumentEmployee Assistance Highlights

PDF DocumentLifestyle Management Programs

PDF DocumentVision Summary of Benefits
PDF DocumentVision Discount Flyer
 

Find a doctor

Vision care providers

CVS/caremark - Group ID CTARX
Pharmacy Benefit Provider

caremark.com

1-866-285-8972

Additional info:

 

Select your plan to view prescription costs & savings opportunities

 

Drug lists & savings opportunities

Cigna Dental Plans - Group #2500533 (Bargained) / #2500534 (Non-Bargained)
Cigna PPO/Cigna DHMO 
 

cigna.com (general info)
mycigna.com (personal info)

1-800-Cigna-24
(1-800-244-6224)

Additional info:

  

CTA HR Benefit Services Note: Contacts listed here can only help with HR Benefit Services, and cannot provide answers to questions related to the hiring process or pending applications for employment.
Hotline 1-312-681-2225, press “3”
Fax 1-312-275-8722
On the Web transitchicago.com/hrbenefits
E-mail benefits@transitchicago.com

Transparency in Coverage

This link Transparency in Coverage-CTA  leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.