The CTA operates the nation's second largest public transportation system and covers the City of Chicago and 35 surrounding suburbs. On an average weekday, approximately 1.7 million rides are taken on the CTA.
See Service Overview for more about what transit services we provide, or Facts at a Glance for more facts and statistics.
We deliver quality, affordable transit services that link people, jobs and communities.
We will accomplish our mission with a diverse workforce that is:
- Courteous - We will create a pleasant environment for ourselves and our customers.
- Innovative - We will seek out and encourage employees who initiate change, improvement, learning and advancement of our goals.
- Motivated - We will meet each task with spirit, enthusiasm and a sense of pride to be second to none.
- Professional - We will provide transit service with the highest standards of quality and safety for our customers and ourselves.
- Reliable - We will be dependable for our customers and fellow employees, and will maintain the highest standards of trust.
- Results-Oriented - We will focus on getting the job done and will derive personal satisfaction from the service we provide.
We will accomplish our mission by:
- Setting clear goals, standards and priorities.
- Communicating openly with customers and employees.
- Helping all of our employees develop to their fullest potential through enhanced training and education.
- Being accountable to fellow employees and customers.
- Supporting employees so that they can serve customers.
- Engaging employees in decisions that affect them and their work and creating a stronger sense of ownership among our employees.
The Chicago Transit Authority (CTA) is an independent governmental agency created by state legislation. The CTA began operating on October 1, 1947, after it acquired the properties of the Chicago Rapid Transit Company and the Chicago Surface Lines. On October 1, 1952, CTA became the sole operator of Chicago transit when it purchased the Chicago Motor Coach system. More history facts...
Chicago Transit Board
The governing arm of the CTA is the Chicago Transit Board. The board consists of seven members, with four appointed by the Mayor of Chicago and three appointed by the Governor of Illinois. The Mayor of Chicago has appointed Rev. Charles E. Robinson, Terry Peterson, Alejandro Silva, and Kevin Irvine as board members. Mr. Peterson serves as Chairman.
Serving alongside them are John Bouman, Jacquelyne Grimshaw, and Ashish Sen, who have been appointed by the Governor of Illinois.
The Mayor's appointees are subject to the approval of the Governor and the Chicago City Council; the Governor's appointees are subject to the approval of the Mayor and the Illinois State Senate. CTA's day-to-day operations are directed by Forrest Claypool, President.
Please direct your correspondence for Board Members to:
Office of the Secretary
567 W. Lake Street
Chicago, IL 60661
Schedule for Chicago Transit Board meetings
The CTA generates revenue from farebox collections and also receives supplemental funding for operating expenses from the Regional Transportation Authority (RTA).
The complete Budget documents are available under Finance/Budget.
The Regional Transportation Authority (RTA)
The RTA was established in 1974 to oversee local transportation operators in the six-county Chicago metropolitan area. Illinois state law requires the three RTA service boards - CTA, Metra (the suburban rail system), and Pace (the suburban bus system) to recover collectively at least 50 percent of operating costs from farebox and other system revenues. The RTA provides public funding for the agencies' remaining operating expenses.
175 West Jackson, Suite 1550
Chicago, IL 60604