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About the CTA

CTA Overview

The CTA operates the nation's second largest public transportation system and covers the City of Chicago and 35 surrounding suburbs. On an average weekday, approximately 1.7 million rides are taken on the CTA.

See Service Overview for more about what transit services we provide, or Facts at a Glance for more facts and statistics.

Mission Statement

Our Mission

We deliver quality, affordable transit services that link people, jobs and communities.

 

Our Values

We will accomplish our mission with a diverse workforce that is:

  • Courteous - We will create a pleasant environment for ourselves and our customers.
  • Innovative - We will seek out and encourage employees who initiate change, improvement, learning and advancement of our goals.
  • Motivated - We will meet each task with spirit, enthusiasm and a sense of pride to be second to none.
  • Professional - We will provide transit service with the highest standards of quality and safety for our customers and ourselves.
  • Reliable - We will be dependable for our customers and fellow employees, and will maintain the highest standards of trust.
  • Results-Oriented - We will focus on getting the job done and will derive personal satisfaction from the service we provide.

 

Our Commitments

We will accomplish our mission by:

  • Setting clear goals, standards and priorities.
  • Communicating openly with customers and employees.
  • Helping all of our employees develop to their fullest potential through enhanced training and education.
  • Being accountable to fellow employees and customers.
  • Supporting employees so that they can serve customers.
  • Engaging employees in decisions that affect them and their work and creating a stronger sense of ownership among our employees.

More information

History

The Chicago Transit Authority (CTA) is an independent governmental agency created by state legislation. The CTA began operating on October 1, 1947, after it acquired the properties of the Chicago Rapid Transit Company and the Chicago Surface Lines. On October 1, 1952, CTA became the sole operator of Chicago transit when it purchased the Chicago Motor Coach system. More history facts...

 

Chicago Transit Board

The governing arm of the CTA is the Chicago Transit Board. The board consists of seven members, with four appointed by the Mayor of Chicago and three appointed by the Governor of Illinois. The Mayor of Chicago has appointed Rev. Charles E. Robinson, Terry Peterson, Alejandro Silva, and Kevin Irvine as board members. Mr. Peterson serves as Chairman.

Serving alongside them are Jacquelyne Grimshaw, Ashish Sen and Robert Lewis, who have been appointed by the Governor of Illinois.

The Mayor's appointees are subject to the approval of the Governor and the Chicago City Council; the Governor's appointees are subject to the approval of the Mayor and the Illinois State Senate. CTA's day-to-day operations are directed by Forrest Claypool, President.

Please direct your correspondence for Board Members to:

Office of the Secretary
CTA Headquarters
567 W. Lake Street
Chicago, IL 60661

Tel: 312-681-5022
Fax: 312-681-5035

Schedule for Chicago Transit Board meetings

 

CTA Revenue

The CTA generates revenue from farebox collections and also receives supplemental funding for operating expenses from the Regional Transportation Authority (RTA).

The complete Budget documents are available under Finance/Budget.

 

The Regional Transportation Authority (RTA)

The RTA was established in 1974 to oversee local transportation operators in the six-county Chicago metropolitan area. Illinois state law requires the three RTA service boards - CTA, Metra (the suburban rail system), and Pace (the suburban bus system) to recover collectively at least 50 percent of operating costs from farebox and other system revenues. The RTA provides public funding for the agencies' remaining operating expenses.

RTA Offices
175 West Jackson, Suite 1550
Chicago, IL 60604

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System Status

 

Trains:

Red Line Planned Work
Blue Line Planned Work w/Station(s) Bypassed
Brown Line Normal Service
Green Line Normal Service
Orange Line Normal Service
Purple Line Normal Service
Pink Line Normal Service
Yellow Line Normal Service

Buses:

Routes with Current Alerts (View All):
 
 
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