Travel Information Riding CTA News & Initiatives Buy Fares & Gifts About CTA Doing Business  
Add This
 

Accessibility Video

Thank you for your interest in this video. Each screen in the video has audio narration, and there is written text at the bottom of each screen that duplicates the narration. To view or listen to a specific chapter, click on the chapter that interests you. If you would like additional tips on viewing/listening to the video, please click on the chapter that interests you and refer to the instructions under the black screen.

Please contact the CTA at 1-888-YOUR-CTA (1-888-968-7282 at prompt #2) to request a copy of the video in a DVD format.

Link to Chapter 1 video
 
Chapter 1: Welcome to the CTA

Learn about the CTA and begin your journey on Chicago’s public transit system.

Link to Chapter 2 video
 
Chapter 2: Before you take the CTA

Plan your route by telephone or with the online Trip Planner. Navigate the CTA by using maps, Braille signage, and transfers. Learn how to purchase and use reduced fare permits, and find out about the CTA’s service animal policy.

Link to Chapter 3 video
 
Chapter 3: Customers with Physical Disabilities

Prepare for your trip by locating accessible stations. Learn about elevator updates and call buttons, priority seating on trains and buses, automated audio announcements, bus ramps, and gap fillers for the trains.

Link to Chapter 4 video

 

Chapter 4: Customers who are Blind/Visually Impaired

Prepare for your trip by calling the RTA Travel Information Line, using the online trip planner, or requesting Braille or large print guides. Learn about automatic audio announcements on the buses and the use of service animals. Find out about Braille signage, tactile edging on rail platforms, and getting assistance from CTA employees.

Link to Chapter 5 video
 
Chapter 5: Customers who are Deaf/Hard of Hearing

Plan your trip by calling the RTA Travel Information Line or by using the online trip planner. Find out how to identify bus numbers/routes and learn about the audio-visual displays on buses that inform you of upcoming bus stops. Become familiar with train routes and platform signs, and learn when a train is changed to an express.

Link to Chapter 6 video
 
Chapter 6: Contacting the CTA

Learn how to contact the CTA if you need additional information about any aspect of your travel on its buses and trains.

Plan a trip

 
Start (e.g. O'Hare Airport)

End (e.g. 1 N State St, Chicago, IL)


Leave Now
Depart or Arrive
on
 at : 

 Get directions with:
 

About trip planners (and more options)..
 

System Status

 

Trains:

Red Line Normal Service
Blue Line Planned Work
Brown Line Normal Service
Green Line Normal Service
Orange Line Normal Service
Purple Line Normal Service
Pink Line Normal Service
Yellow Line Normal Service
 
 
©2010 Chicago Transit Authority|Terms of Use|Privacy|Site Map|Unsubscribe|Contact Us|RSS Feeds
Languages [En] [Pl] [Zh] [Es]