As Chicago continues to respond to the Coronavirus outbreak, public transit remains an essential service. We are committed to providing the highest level of service possible, and normal bus and train schedules remain in place.
We continue to work closely with the Chicago Department of Public Health (CDPH) and Illinois Department of Public Health (IDPH), and continue to monitor information from the Centers for Disease Control and Prevention and the World Health Organization.
Importantly, providing the safest, cleanest environment possible for our customers and employees remains our top priority. We thank the hardworking men and women of the CTA for continuing to provide these essential transit services.
Learn more about some of the measures we are taking to address this health concern:
Bus and Rail service
We realize some people have very few travel options, which is why we continue to provide the highest levels of service possible. At this time, we are operating on a normal service schedule.
Ventra 7- and 30-Day pass credits
To help ease some of the burden during this difficult time, we are offering a one-time, limited credit for riders with activated 7- and 30-day passes. Eligible customers can receive a Transit Value credit reflecting the remaining value of their 7- or 30-Day pass, based on the last day it was used. Transit Value can be used to pay per ride or towards the future purchase of another unlimited rides pass. This offer is currently available through April 13. To learn more, visit ventrachicago.com/covid-19.
To help ensure a healthy travel environment for our riders and employees, notices have been posted on our buses, rail cars and in our stations to remind everyone of the importance to maintain as much distance between each other whenever possible. This is just one of many measures we encourage everyone to take when out in public to help reduce the spread of COVID-19. See our full list of rider's tips below.
We are continuing our already rigorous cleaning schedule for our buses and trains, which includes both daily cleanings and routine deep cleans.
Each vehicle receives multiple cleanings throughout the day, which includes disinfecting surfaces (seats, handrails, stanchions, etc.) and more-concentrated spot cleanings as needed.
In addition to the daily cleanings, all vehicles undergo deep cleans, which entails intensive cleanings of the interior surfaces and exterior periodically.
Each of our rail stations are cleaned throughout the day, which includes disinfecting surfaces such as handles, handrails, Ventra vending machines, faregates and turnstiles, etc.
Tips for riders
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Wash your hands often with soap and water for at least 20 seconds.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Stay home when you are sick.
More info & resources
- Chicago Department of Public Health (CDPH)
- Center for Disease Control and Prevention (CDC)
- Illinois Department of Public Health (IDPH)
- World Health Organization (WHO)
- MEDIA: B-roll of CTA system cleaning (video)
- Daily station cleaning (00:00-02:16)
- Bus deep clean (02:17-04:11)
- Bus daily clean (04:12-05:19)
- Rail car deep clean (05:19-06:55)