STRATEGIC PLANNING 
COMMITTEE 
July 15, 2009 
CHICAGO TRANSIT AUTHORITY 

South Loop Bus Route Changes 

Recommending a second 180-day Experiment 

South Loop Bus Routes 
- Positive impact on ridership; +1.3% on South Loop routes 
- Positive impact on customer satisfaction; Over 65% customer satisfaction rating 
- Improved travel times, efficiency, and connections to major traffic generators 

#3 King Drive 
- Operates on Michigan between Roosevelt and 16th Street 
- Service formerly operated over to Indiana between 16th and Roosevelt
- 67% customer satisfaction rating.
-- Improved walking distance to bus stop.
-- Improved ease of making trip.

#12 Roosevelt 
- Created connections from South Loop to growing retail and employment corridor on Roosevelt Road 
- Terminated east end of the route at Indiana/15th Place, based on community input 
- Formerly operated to the Museum Campus 
- 55% customer satisfaction rating 

#18 16th/18th
- Rerouted to Roosevelt Station instead of Cermak-Chinatown Station 
- 72% customer satisfaction rating 
- Implementing midday service, September 2009 
- Funded by Job Access Reverse Commute grant 

#21 Cermak 
- Extended route to provide Red Line connection to Mercy Hospital 
- Formerly terminated at McCormick Place 
- 63% customer satisfaction rating 

#35 35th
- Terminated east end of the route at Cottage Grove and 33rd Place, due to closing of Michael Reese Hospital 
- 71% customer satisfaction rating 

#129 West Loop/South Loop* 
- Extended bus route to McCormick Place 
- Created direct link from Union and Ogilvie Stations to McCormick Place 
- Formerly ended at 18th and Indiana 
- 93% customer satisfaction rating 

#146 Inner Drive/Michigan Express 
- Connects Red, Orange and Green Line station to Museum Campus 
- Formerly routed via State-Balbo-Columbus 
- 79% customer satisfaction rating 
- Using McFetridge after AM rush 
- Implemented service to Museum Campus until midnight, June 2009 

Propose Second 180-day Experiment
- Evaluate later evening service to Museum Campus on the #146 Inner Drive/Michigan Express 
- Evaluate midday service on the #18 16th/18th 
- Evaluate impact of the introduction of weekday service on the #130 Museum Campus 
- Continue to obtain feedback during the experiment 


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