August 12, 2009 Chicago Transit Authority NEW SECTION: PRESIDENT'S REPORT New slide: Budget/Furloughs - Funding losses - Cost control - Fiscal discipline - Deferring pay raises - Furloughs 3 Unpaid Furloughs + 3% non-union employee merit increases + 3 Unpaid Holidays = $2.9 M savings New slide: Photos of CTA employees. New slide: Unauthorized Radio Transmitter Image depicting message sent by radio device to control center being blocked before it reaches train. Key CTA Personnel: Operations, control center, safety and security Investigative partners: Joint Terrorism Task Force - OEMC - CPD - FBI - FCC New slide: Personal Electronic Device Policy Zero Tolerance Policy - Cell phones - MP3 players - PDAs - Ear pieces - DVD players - Portable video games Images demonstrate "NO Cell Phones!", newspaper articles with headlines "CTA to fire employees using cell phones on duty," and "No texting, no phones for CTA rail workers." New slide: Deep Clean Initative Current state: [image shows trash at stations] Future state: - Expanded, professionalized inspection process - Coordination to deliver customer facing results - Dedicated cleaning and auditing schedule - Results-oriented efforts - Established baseline New slide: Employee development program Chart shows cycle of "360 skills assessment," "Feedback and recommendation," and "Placement in Employee Development Program," then leading back to start of cycle. New slide: New Time and Attendance Solution - Make better use of existing data and reduce paperwork Chart shows that "Enterprise Resource Planning System" interfaces with "Time & Attendance Solution with Business Intelligence," which then also interfaces with both "Biometric Reader" and "Existing Systems." NEW SECTION - RIDERSHIP REPORT New slide: July 2009 Ridership - 44.8 million rides provided System DOWN 1.2M (-2.7%) Bus DOWN 1.8M (-6.3%) Rail UP 0.5M (+3.0%) New slide: Month-by-month ridership, 2007-2009 Chart shows 2007 ridership decreasing from about 39 million monthly rides in January to about 36 million in February, then going up to 43 million in March and then staying between 41 and 43 million through July. Chart shows 2008 ridership starting also at about 39 million in January and decreasing to near 38 million in February, then increasing steadily to a peak over 45 million in May, then decreasing slightly in June and increasing to about 46 million in July. Chart shows 2009 ridership starting at about 40 million in January and February, then rising to about 45 million in March, then moving between around 43 and 45 million through July where it was about 45 million. New slide: July Ridership, Change by Time Period -Loss of commuters hurting rush hour Weekday Rush: - Bus: -8.0% - Rail: -1.7% - System: -5.3% Weekday Off-Peak: - Bus: -5.2% - Rail: 3.7% - System: -2.0% Weekends: - Bus: -7.4% - Rail: 6.4% - System: -2.2% New slide: Ridership Changes by Geography - Down in the majority of the service area -- South and West-Northwest sides are the most deeply impacted -- North side along the rail system is only significant growth zone -- Blue Line, Rosemont to O'Hare, was closed for 2 weeks in July 2008 (Change in weekday ridership, Bus/rail combined, July 2009 vs. July 2008) New slide: Year-to-date ridership, through July - Ridership continues to be positive System UP 1.1M (+0.4%) Bus DOWN 3.0M (-1.6%) Rail UP 4.1M (+3.7%) (Change and percent change data are adjusted for calendar differences.)