Chicago Transit Authority
President's Report
January 14, 2008

SECTION TITLE: Digital Advertising Displays

PHASE ONE ROLL OUT BEGINS
Photo: Mayor Daley introduces the new digital screens at a press conference at 47th Street Station (Red Line)

8 STATIONS TO FOLLOW IN PHASE ONE

- 47th Street Red Line
- 8 more stations to follow in Phase 1:
	18th Street Pink
	79th/Dan Ryan Red – South
	35th/IIT Green – South
	Sox 35th/Dan Ryan Red – South
	Roosevelt Orange/Green
	Addison Red – North
	Davis Purple
	Howard Red/Yellow/Purple
- Features next train arrival and other service information
- Generates $100+ million in advertising revenue over 10 years
- Funds will be reinvested in service delivery

Photos: Digital Signage on platforms, Next Train Arrival (customers can view next train arrival information before they pay)

SECTION TITLE: BUS TRACKER CONTINUED ROLL OUT

TWELVE NEW ROUTES ON JANUARY 26th
-  3 – King Drive
- X3 – King Drive Express
-  4 – Cottage Grove
- X4 – Cottage Grove Express
- 22 – Clark
- 36 – Broadway
- 49B – North Western
- 82 – Kimball/Homan
- 92 – Foster
- 93 – California/Dodge
- 96 – Lunt
- 97 – Skokie

SECTION TITLE: EMERGENCY EXITS REPAIR

SUBWAY EXITS UPGRADES
- Total of 47 subway emergency exits addressed
- Project cost - $12 million
- 4 locations, completely gutted exit structure
	Concrete patches/repairs
	Lighting (2 emergency back-up systems)
	Signage

Photos: Exits before and after: shows comparison of previous condition, noting rusted handrails, and image of new condition
Photos: Stairs before and after: shows previous condition of stairs and image of new stair condition
Photos: Exit opening before and after: shows previous exit condition and new exit condition
Photo: Night glow paint: shows brightly glowing handrails and markings in dark stairwell)

SECTION TITLE: BUS MAINTENANCE SAFETY SCAFFOLDING
Photos: Current access to bus roof
Photos: New safety scaffolding

SECTION TITLE: PERFORMANCE MANAGEMENT KEY METRICS FOR 2008
SUBSECTION TITLE: RIDERSHIP

2008 ANNUAL TOTALS
526.4 million rides in 2008
System: Up 26.8 million (5.4%)
Bus: Up 18.9 million (6.1%)
Rail: Up 7.9 million (4.1%)

BUS SYSTEM: 6.1% GROWTH IN 2008
2008 Bus System: 328.2 million rides (up 6.1%)

Chart: Shows monthly change
Jan. 0%
Feb. 7%
Mar. 0%
Apr. 10%
May 6%
Jun. 9%
Jul. 11%
Aug. 11%
Sep. 6%
Oct. 6%
Nov. 4%
Dec. -3%

BUS SYSTEM: 6.1% GROWTH IN 2008
Top 10 Routes Annual Ridership Gain
(Shows route, ride increase and percentage)
#8 Halsted: 876,871 (14%)
#151 Sheridan: 837,814 (13%)
#22 Clark: 818,262 (12%)
#66 Chicago Ave: 754,087 (11%)
#147 Outer Drive Exp: 736,402 (15%)
#36 Broadway: 593,046 (11%)
#49/X49 Western: 582,669 (6%)
#9/X9 Ashland: 489,705 (5%)
#72 North Ave: 434,825 (8%)
#12 Roosevelt: 422,187 (10%)

RAIL SYSTEM: 4.1% GROWTH IN 2008
2008 Rail System: 198.2 million rides (up 4.1%)

Chart: Shows monthly change
Jan. -2%
Feb. 4%
Mar. -3%
Apr. 6%
May 3%
Jun. 3%
Jul. 4%
Aug. 8%
Sep. 4%
Oct. 7%
Nov. 7%
Dec. 4%

RAIL SYSTEM: 4.1% GROWTH IN 2008
Annual Ridership Gain by Rail Line
(Shows route, ride increase and percentage)
Blue Line: 2,212,846 (6%)
Brown Line: 485,148 (4%)
Green Line: 529,534 (5%)
Orange Line: 142,980 (2%)
Pink Line: 482,767 (12%)
Purple Line: 240,291 (8%)
Red Line: 2,003,829 (3%)
Yellow Line: 120,501 (21%)
Loop Elevated: 1,168,875 (6%)


RIDERSHIP GROWTH ACROSS THE AREA
- Growth has been strongest in corridors served by rail, including nearby and feeding bus routes
- West and near-northwest sides did very well on crosstown bus routes
- O’Hare was the only significant market loss in 2008

Map: CHANGE IN RIDERSHIP: BUS/RAIL COMBINED
2008 vs 2007
Average Weekday Through Fall
(Shows areas with blue and red to indicate geographic areas of ridership growth and loss)

DECEMBER RIDERSHIP
Slight decrease. Bus and rail mixed.
System down 0.1 million (0.3%)
Bus down 0.7 million (2.8%)
Rail up 0.6 million (4.0%)

DECEMBER RIDERSHIP BY TIME
Peak period ridership decreased but off-peak still growing.

Weekday Rush
Bus: -3.9%
Rail: +3.0%
System -1.2%

Weekday Off-peak
Bus: -0.7%
Rail: +4.5%
System: +1.1%

Weekend/Holidays
Bus: -2.6%
Rail: +5.7%
System: +0.2%

SUBSECTION TITLE: ON-TIME
CHART: “BIG GAPS” BETWEEN BUSES
Gaps between buses of double their headway and/or 15 minutes, decreased by 31% since September 2007
Sep-07: 8.4%
Oct-07: 7.6%
Nov-07: 6.7%
Dec-07: 7.2%
Jan-08: 6.8%
Feb-08: 7.2%
Mar-08: 6.0%
Apr-08: 5.9%
May-08: 5.9%
Jun-08: 7.0%
Jul-08: 7.3%
Aug-08: 7.2%
Sep-08: 5.9%
Oct-08: 5.2%
Nov-08: 4.5%
Dec-08: 5.8%

(line on graph demonstrates general downward trend)

CHART: BUS BUNCHING
Buses arriving within 1 minute or less of the bus in front of them has decreased by 24% since September 2007
Sep-07: 4.5%
Oct-07: 3.9%
Nov-07: 3.5%
Dec-07: 3.5%
Jan-08: 2.9%
Feb-08: 3.5%
Mar-08: 2.8%
Apr-08: 3.3%
May-08: 3.5%
Jun-08: 3.4%
Jul-08: 3.2%
Aug-08: 3.3%
Sep-08: 3.7%
Oct-08: 3.4%
Nov-08: 2.8%
Dec-08: 3.4%

(line on graph demonstrates general downward trend)

CHART: ON TIME RAIL ADHERENCE: AM RUSH
Trains came within 1 minute of their scheduled arrival 82+% of the time, a 6.5% improvement over this time last year
Percent on time:
Jan-08: 75.0%
Feb-08: 79.1%
Mar-08: 79.5%
Apr-08: 82.5%
May-08: 83.2%
Jun-08: 82.8%
Jul-08: 84.8%
Aug-08: 83.9%
Sep-08: 82.5%
Oct-08: 83.3%
Nov-08: 83.4%
Dec-08: 79.9%

(line on graph demonstrates general upward trend)


CHART: ON TIME RAIL ADHERENCE: PM RUSH
Trains came within 1 minute of their scheduled arrival 83+% of the time, a 4% improvement over this time last year
Percent on time:
Jan-08: 77.5%
Feb-08: 77.6%
Mar-08: 81.4%
Apr-08: 80.6%
May-08: 81.1%
Jun-08: 81.3%
Jul-08: 82.2%
Aug-08: 83.0%
Sep-08: 82.8%
Oct-08: 83.5%
Nov-08: 82.8%
Dec-08: 80.5%

(line on graph demonstrates general upward trend)


CHART: SLOW ZONE REMOVAL
183,000+ ft. removed since Oct. 2007
Percent of slow zone feet remaining:

2007:
Oct 22.6%
Nov 19.2%
Dec 17.2%

2008:
Jan 16.8%
Feb 17.5%
Mar 16.9%
Apr 16.1%
May 14.7%
Jun 12.8%
Jul 11.3%
Aug 10.5%
Sep 8.8%
Oct 7.7%
Nov 7.3%
Dec 7.2%


CHART: BUS ANNOUNCEMENT EQUIP. DEFECTS
Defects in the bus announcement equipment has declined by more than half
Percent of Announcement Defects

Sep-07: 4.6%
Oct-07: 4.5%
Nov-07: 4.8%
Dec-07: 5.2%
Jan-08: 5.9%
Feb-08: 5.6%
Mar-08: 3.8%
Apr-08: 3.1%
May-08: 2.7%
Jun-08: 2.8%
Jul-08: 3.5%
Aug-08: 3.8%
Sep-08: 2.7%
Oct-08: 2.3%
Nov-08: 2.1%
Dec-08: 2.2%

(line on graph demonstrates general downward trend)


CHART: OVERDUE BUS PREVENTIVE MAINTENANCE
Overdue preventative maintenance jobs have been reduced by 45% since Oct. 2007

Oct-07: 6,210 
Nov-07: 6,226 
Dec-07: 6,366
Jan-08: 6,644
Feb-08: 5,073
Mar-08: 4,905
Apr-08: 3,456
May-08: 4,720
Jun-08: 4,070 
Jul-08: 3,909
Aug-08: 2,961
Sep-08: 2,961 
Oct-08: 2,723
Nov-08: 3,108
Dec-08: 3,420

(line on graph demonstrates general downward trend)


SUBSECTION TITLE: EFFICIENT

CHART: MEAN MILES BETWEEN RAIL DEFECTS
Mean Miles between rail defects rose by 30% since last year

Jan-08: 2,659 
Feb-08: 2,552
Mar-08: 3,221
Apr-08: 3,737
May-08: 3,896
Jun-08: 3,663 
Jul-08: 3,678
Aug-08: 3,963
Sep-08: 4,215 
Oct-08: 4,104
Nov-08: 4,245
Dec-08: 3,467

(line on graph demonstrates general upward trend)

CHART: MILES BETWEEN BUS SERVICE DISRUPTION
After perfecting data collection efforts, strategies to address specific problems will be more effective

Jan 4,069 
Feb 3,966
Mar 4,476
Apr 4,259
May 4,097
Jun 3,738
Jul 4,186
Aug 3,868
Sep 2,869
Oct 3,150 
Nov 3,206
Dec 2,658

CHART: BUS RUNS HELD IN DUE TO EQUIPMENT
Bus runs held in due to defective equipment have all but disappeared

Aug-07: 1011
Sep-07: 566
Oct-07: 120
Nov-07: 10 
Dec-07: 9
Jan-08: 148
Feb-08: 14 
Mar-08: 4 
Apr-08: 5 
May-08: 0 
Jun-08: 10 
Jul-08: 0 
Aug-08: 0 
Sep-08: 1 
Oct-08: 0 
Nov-08: 1 
Dec-08: 0

CHART: BUS RUNS HELD IN DUE TO MANPOWER
78% of the hold-ins occurred on 12/26 when drivers had trouble getting to work and buses had trouble getting out of the garages

Aug-07: 839
Sep-07: 610
Oct-07: 545
Nov-07: 386
Dec-07: 1,242
Jan-08: 1,012
Feb-08: 1,736
Mar-08: 1,017
Apr-08: 516
May-08: 907
Jun-08: 658
Jul-08: 182
Aug-08: 99 
Sep-08: 63 
Oct-08: 35 
Nov-08: 20
Dec-08: 152

(line on graph demonstrates general downward trend)

Note for Dec-08: 118 of the 152 manpower availability incidents occurred on Dec. 26th (78%)

RAIL CAR DEFECTS
Despite a continually aging rail fleet and a challenging winter, rail car defects decreased by 4.1%

Dec-07: 2,075
Jan-08: 2,403
Feb-08: 2,218
Mar-08: 1,814
Apr-08: 1,672
May-08: 1,550
Jun-08: 1,676
Jul-08: 1,639
Aug-08: 1,600
Sep-08: 1,491
Oct-08: 1,628
Nov-08: 1,521
Dec-08: 1,988

(line on graph demonstrates general downward trend)


SECTION TITLE: 3-TRACK COMPLETION

3-Track Time Line

NORTHBOUND:
- 3-Track Start (April 2, 2007)
- Fullerton track 3 & 4 in service (January 25, 2008)
- Belmont track 3 & 4 in service (March 30, 2008)

SOUTHBOUND:
- Trains share 1 track at Belmont/Fullerton (March 30, 2008)
- 3-track complete at Fullerton (Nov 22, 2008)
- 3-Track COMPLETE (Dec 31, 2008)

Photo: Fullerton Station (annotations point to which tracks are numbered 1-4 in photo)
Photo: 3-Track Complete, Belmont Station Looking South from Clark Tower (shows trains at Belmont on each of four tracks)

SECTION TITLE: NEW ESCALATOR SAFETY FEATURE
LIGHTED STAIRWAY PROMOTES SAFETY
Two photos of newly-installed escalator at 95th/Dan Ryan station show lighting feature on new escalators

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