New slide: President’s Report January 20, 2010 New slide: Pictures of CTA trains, a CTA bus, and CTA staff doing different jobs such as janitor, bus driver, and repairman. New slide: Picture of CTA train crossing a bridge over the Chicago River. City skyscrapers are in the background. New slide: Service Reductions - Nine (9) express bus routes eliminated - Service less frequent on 119 bus routes and seven rail lines - Service hours shortened on 41 bus routes A graphic shows the customer alert signs posted at bus stops. A picture shows the same sign up at a rail station. New slide: Communicating with Riders - Customer alert posters - Digital displays and other electronic signage - Audio announcements on bus routes - Brochure with specific service information A graphic shows the bus and rail service changes brochure. A picture shows a digital sign alerting customers about the service reductions. New slide: Communicating with Riders - Strategically deployed information specialists - Expanded Customer Service center hours on February 6 and 7 - Signs at all CTA bus stops - Information on cable TV via the city’s municipal channels and Cook County’s channel - Outreach to elected officials and community organizations A graphic shows the customer alert signs up at rail stations. New slide: The future of public transit is in all our hands. A picture shows an extended hand holding a CTA train and another hand holding a CTA bus. New slide: Brown Line Capacity Expansion Completed A picture of Mayor Richard M. Daley at the press conference held at the Fullerton Brown Line station. CTA Chairman Terry Peterson and CTA President Richard L. Rodriguez are in the background, as are several other attendees. New slide: Ribbon Cutting at Fullerton Station A picture shows moments after the ceremonial ribbon cutting. Mayor Daley is shown with other attendees who also cut the ribbon. New slide: $530M Project Completed On Time & On Budget - All Brown Line stations are now accessible A picture shows a Red Line train at the new Fullerton station. Another picture is of the timeline for the Brown Line project and states that the project is complete. New slide: Cermak Red Line Station Work Underway - New entrance at Archer is under construction A picture shows construction workers at work in the whole dug for the Archer entrance foundation. New slide: Ridership Report New slide: Annual 2009 Ridership - 521.2 million rides provided in 2009 - Down for the year, yet better than projected A graph explains that ridership on the CTA system was down 5.1 million rides (1%). Also shown is that bus ridership was down 9.5 million rides (2.9%), while rail ridership was up 4.4 million rides (2.2%). New slide: CTA Ridership Over the Decade - Ridership has grown 11.7% since 1999 - Bus is up 6.6% and Rail has increased 21.7% - Weekend ridership has grown by 28% A graph shows ridership fluctuating from 1999 to 2009. Ridership has increased and decreased several times over the decade. New slide: President’s Report January 20, 2010