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Customer Assistant Hours

This page shows the hours where Customer Assistants are staffed at CTA rail stations. At all other times, stations are staffed with a Security Guard.

Stations are listed by route. Loop stations are listed separately.

Blue Line Customer Assistant Hours

Customer Assistant Hours at Blue Line stations
Effective February 8, 2009
Accessible stations/entrances are shown with their name in a shaded area

Station Entrance Weekday Saturday Sunday
O'Hare (accessible)   5:30am - 12:30am 5:00am - 12:30am 5:30am - 12:00am
Rosemont (accessible)   5:30am - 10:30pm 6:30am - 10:30pm 9:00am - 7:00pm
Cumberland (accessible)   4:30am - 8:30pm 7:30am - 7:30pm 9:00am - 5:30pm
Harlem (accessible)   5:00am - 6:30pm 10:30am - 6:30pm 10:30am - 1:00pm
Jefferson Park (accessible)   4:30am - 9:30pm 5:00am - 9:00pm 7:00am - 8:30pm
Montrose   6:00am - 9:30am No Customer Assistant available No Customer Assistant available
Irving Park Irving Park 5:30am - 5:30pm 6:30am - 8:30am No Customer Assistant available
Addison   5:30am -10:30am
2:00pm - 5:00pm		 2:00pm - 6:00pm 3:00pm - 6:30pm
Belmont   4:30am - 8:30pm 5:30am - 5:30pm 11:00am - 4:20pm
Logan Square (accessible) Kedzie (accessible) 5:00am - 9:00pm 5:30am - 7:00pm 8:30am - 4:30pm
California/Milwaukee   5:00am - 5:30pm 8:00am - 4:00pm No Customer Assistant available
Western/Milwaukee (accessible)   5:00am - 9:00pm 8:00am-8:00pm 9:00am - 4:00pm
Damen   5:00am - 9:00pm 10:30am - 7:00pm 1:30pm - 4:00pm
Division   6:00am-10:00pm 10:30am - 9:00pm No Customer Assistant available
Chicago   6:00am-10:00pm 3:30pm - 6:00pm No Customer Assistant available
Grand   6:00am - 9:30am and
3:30pm - 6:30pm		 No Customer Assistant available No Customer Assistant available
Clark/Lake (accessible) SOIC Building (accessible) 6:00am - 12:00am 10:30am - 12:30am 10:00am - 11:00pm
Clark/Lake (accessible) 203 N. LaSalle (accessible) 6:00am - 12:00pm 2:00pm - 12:30am 1:00pm - 9:00pm
Washington Randolph-Washington

 

 6:00am - 11:00pm 2:30pm - 11:30pm No Customer Assistant available
Washington Washington-Madison 6:00am-10:30pm 2:00pm - 10:30pm 1:00pm - 9:00pm
Madison Madison-Monroe 6:00am - 9:00am
1:00pm - 9:00pm		 1:00pm - 3:30pm No Customer Assistant available
Monroe Monroe-Adams 6:00am - 11:00pm 2:00pm - 6:00pm No Customer Assistant available
Jackson (accessible) Adams - Jackson 5:30am - 11:30pm 1:00pm - 11:30pm 1:00pm - 9:00pm
Jackson Jackson - Van Buren 6:00am - 11:00pm 1:30pm - 10:00pm 2:40pm - 10:00pm
LaSalle/Congress   6:00am - 10:00pm No Customer Assistant available No Customer Assistant available
Clinton   6:00am - 10:00pm No Customer Assistant available No Customer Assistant available
UIC-Halsted (accessible) Halsted 2:00pm - 6:30pm No Customer Assistant available No Customer Assistant available
UIC-Halsted Peoria 9:30am - 10:00pm No Customer Assistant available No Customer Assistant available
UIC-Halsted Morgan 12:30pm - 4:00pm No Customer Assistant available No Customer Assistant available
Racine Racine 2:00pm - 5:30pm No Customer Assistant available No Customer Assistant available
Racine Loomis 1:30pm - 5:00pm No Customer Assistant available No Customer Assistant available
Medical Center Ogden 2:00pm - 6:00pm No Customer Assistant available No Customer Assistant available
Medical Center (accessible) Damen / Congress No Customer Assistant available No Customer Assistant available No Customer Assistant available
Western/Congress   7:00am - 9:30am No Customer Assistant available No Customer Assistant available
2:00pm-5:00pm No Customer Assistant available No Customer Assistant available
Kedzie-Homan (accessible) Kedzie No Customer Assistant available No Customer Assistant available No Customer Assistant available
Homan No Customer Assistant available No Customer Assistant available No Customer Assistant available
Pulaski/Congress   6:00am - 9:00am No Customer Assistant available No Customer Assistant available
Cicero/Congress   7:00am - 9:30am No Customer Assistant available No Customer Assistant available
Austin Austin 6:00am - 10:00am No Customer Assistant available No Customer Assistant available
Lombard No Customer Assistant available No Customer Assistant available No Customer Assistant available
Oak Park Oak Park 6:00am - 10:00am No Customer Assistant available No Customer Assistant available
East Avenue No Customer Assistant available No Customer Assistant available No Customer Assistant available
Harlem Harlem 5:00am - 9:30am No Customer Assistant available No Customer Assistant available
Circle No Customer Assistant available No Customer Assistant available No Customer Assistant available
Forest Park (accessible)   5:30am - 9:30pm 8:30am - 8:30pm 10:30am - 6:30pm

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Brown Line Customer Assistant Hours

Customer Assistant Hours at Brown Line stations
Effective April 3, 2009
Accessible stations/entrances are shown with their name in a shaded area

Station Weekday Saturday Sunday
Kimball (accessible) 5:00am-9:00pm 7:00am-6:45pm 10:00am-3:30pm
Kedzie (accessible) 6:30am-9:30am No Customer Assistant available No Customer Assistant available
Francisco (accessible) 6:30am-9:30am No Customer Assistant available No Customer Assistant available
Rockwell (accessible) 6:30am-9:30am No Customer Assistant available No Customer Assistant available
Western (accessible) 5:00am-9:00pm 7:30am-11:30pm 10:00am-6:00pm
Damen (accessible) 6:00am-10:30am and
2:30pm-8:00pm		 11:00am-3:00pm 12:00pm-1:00pm
Montrose (accessible) 6:00am-6:00pm 11:00am-3:00pm 11:45pm-5:00pm
Irving Park (accessible) 6:00am-6:30pm 10:30am-7:00pm No Customer Assistant available
Addison (accessible) 6:00am-6:00pm 10:00am-10:00pm 12:00am-8:00pm
Paulina (accessible) 6:00am-9:00pm No Customer Assistant available No Customer Assistant available
Southport (accessible) 6:00am-10:00pm 10:30am-7:00pm 11:30am-7:30pm
Belmont 24 hours 24 hours 24 hours
Wellington Closed Closed Closed
Diversey (accessible) 6:00am-10:00pm 9:00am-10:00pm 10:30am-6:30 pm
Fullerton 24 hours 24 hours 24 hours
Armitage (accessible) 6:00am-10:00pm 11:00am-7:30pm 4:10am-6:00pm
Sedgwick (accessible) 6:00am-10:00pm 11:00am-10:30pm No Customer Assistant available
Chicago (accessible) 5:30am-10:30pm 5:00am-9:00am and
11:30am-7:30pm		 5:40pm-9:00pm
Merchandise Mart (accessible) 7:00am-11:00pm 12:00pm-8:00pm No Customer Assistant available

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Green Line Customer Assistant Hours

Customer Assistant Hours at Brown Line stations
Effective February 8, 2009
Accessible stations/entrances are shown with their name in a shaded area

Station Entrance Weekday Saturday Sunday
Harlem/Lake Harlem 6:30am-10:00am and
2:00pm-6:30pm		 1:30pm-2:10pm No Customer Assistant available
Harlem/Lake (accessible) Marion (accessible) 6:30am-10:00am
2:30pm-6:30pm		 No Customer Assistant available No Customer Assistant available
Oak Park   6:30am-10:00am and
2:00pm-6:00pm		 No Customer Assistant available 12:00pm-1:30pm
Ridgeland   6:30am-10:00am No Customer Assistant available No Customer Assistant available
Austin   6:00am-6:00pm No Customer Assistant available No Customer Assistant available
Central (accessible)   6:00am-6:00pm 2:30pm-6:00pm No Customer Assistant available
Laramie (accessible)   6:30am-10:30am No Customer Assistant available No Customer Assistant available
Cicero (accessible)   6:30am-9:30am No Customer Assistant available No Customer Assistant available
Pulaski (accessible) Eastbound 7:00am-10:00am No Customer Assistant available No Customer Assistant available
Conservatory (accessible)   No Customer Assistant available No Customer Assistant available No Customer Assistant available
Kedzie (accessible)   7:00am-9:00am No Customer Assistant available No Customer Assistant available
California (accessible)   7:00am-10:00am No Customer Assistant available No Customer Assistant available
Ashland (accessible)   7:00am-6:30pm No Customer Assistant available No Customer Assistant available
Clinton (accessible)   7:00am-7:00pm No Customer Assistant available No Customer Assistant available
35-Bronzeville-IIT (accessible)   7:30am-10:00pm
12:00pm-5:30pm		 No Customer Assistant available No Customer Assistant available
Indiana (accessible)   7:30am-9:00am No Customer Assistant available No Customer Assistant available
43rd Street (accessible)   7:00am-3:00pm No Customer Assistant available No Customer Assistant available
47th Street (accessible)   7:00am-3:00pm No Customer Assistant available No Customer Assistant available
51st Street (accessible)   7:00am-3:00pm No Customer Assistant available No Customer Assistant available
Garfield (accessible)   6:30am-2:30pm No Customer Assistant available No Customer Assistant available
Halsted/63rd (accessible)   No Customer Assistant available No Customer Assistant available No Customer Assistant available
Ashland/63rd (accessible)   6:00am-2:00pm No Customer Assistant available No Customer Assistant available
King Drive (accessible)   No Customer Assistant available No Customer Assistant available No Customer Assistant available
Cottage Grove (accessible)   6:30am-2:30pm No Customer Assistant available No Customer Assistant available
 

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Loop Elevated Customer Assistant Hours

Customer Assistant Hours for Loop Elevated stations--Brown, Green, Orange, Pink, and Purple Line Express trains operate over the Loop Elevated, in part or in whole
Effective February 8, 2009
Accessible stations/entrances are shown with their name in a shaded area
 

Station Name Entrance Weekday Saturday Sunday/Holiday
Washington/Wells (accessible) n/a 6:00am-11:00pm 3:30pm-7:00pm No Customer Assistant available
Quincy/Wells
 		 Outer Loop 6:00am-9:00pm No Customer Assistant available No Customer Assistant available
Quincy/Wells
 		 Inner Loop 6:00am-7:30pm No Customer Assistant available No Customer Assistant available
LaSalle/Van Buren
 		 Outer Loop 6:00am-9:00am and
1:30pm-8:30pm		 No Customer Assistant available 4:00pm-6:30pm
LaSalle/Van Buren
 		 Inner Loop 6:00am-9:00am and
2:00pm-6:00pm		 No Customer Assistant available No Customer Assistant available
Library-State/Van Buren (accessible) n/a 6:00am-11:00pm 12:30pm-8:00pm 2:30pm-10:30pm
Adams/Wabash n/a 6:00am-midnight 10:30am-12:30am 12:00pm-11:30pm
Madison/Wabash n/a 6:00am-11:30pm 11:00am-11:30pm 12:00pm–12:30am
Randolph/Wabash
 		 Outer Loop 6:00am-10:30pm 1:30pm-10:30pm 4:30pm-8:00pm
Randolph/Wabash
 		 Inner Loop 6:00am-11:00pm 9:30am-9:00pm 3:30pm–7:00pm
State/Lake
 		 Outer Loop 6:00am-11:30pm 7:30am-Mid-Night 10:30am-midnight
State/Lake
 		 Inner Loop 6:00am-11:30pm 1:00pm-1:30am 2:00pm-midnight
Clark/Lake
 		 SOIC Building (accessible) 6:00am- 12:00am 11:00am- 12:30am 12:00pm- 12:30am
Clark/Lake
 		 203 N. LaSalle (accessible) 6:00am- 12:00pm 2:00pm- 12:30am 4:30pm- 12:30am

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Orange Line Customer Assistant Hours

Customer Assistant Hours at Orange Line stations
Effective February 8, 2009
Accessible stations/entrances are shown with their name in a shaded area

Station Weekday Saturday Sunday/Holiday
Midway (accessible) 4:30am-10:00pm 6:00am-10:30pm 7:30am-11:30am
Pulaski (accessible) 4:00am-8:00pm 6:00am-6:00pm 8:00am-6:30pm
Kedzie (accessible) 5:00am-5:00pm 6:30am-1:30pm Noon-6:30pm
Western (accessible) 5:00am-5:00pm 6:00am-10:00am and
1:10pm-5:00pm		 12:45pm-2:50pm
35/Archer (accessible) 5:30am-5:30pm 12:00pm-3:00pm No Customer Assistant available
Ashland (accessible) 6:30am-10:30am and
3:00pm-4:00pm		 No Customer Assistant available No Customer Assistant available
Halsted (accessible) 6:00am-10:30am
2:00pm-6:00pm		 No Customer Assistant available No Customer Assistant available
Roosevelt/Wabash (accessible) 6:00am-midnight 8:30am-12:30am 8:30am-12:30am

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Pink Line Customer Assistant Hours

Customer Assistant Hours at Pink Line stations
Effective February 8, 2009
Accessible stations/entrances are shown with their name in a shaded area

Note: See Green Line hours for Ashland, Clinton stations.

Station Weekday Saturday Sunday/Holiday
54/Cermak (accessible) 6:00am - 6:00pm No Customer Assistant available No Customer Assistant available
Cicero (accessible) 7:00am- 3:00pm No Customer Assistant available No Customer Assistant available
Kostner (accessible) No Customer Assistant available No Customer Assistant available No Customer Assistant available
Pulaski  (accessible) No Customer Assistant available No Customer Assistant available No Customer Assistant available
Central Park (accessible) No Customer Assistant available No Customer Assistant available No Customer Assistant available
Kedzie (accessible) No Customer Assistant available No Customer Assistant available No Customer Assistant available
California (accessible) No Customer Assistant available No Customer Assistant available No Customer Assistant available
Western (accessible) 8:00am - 11:00am No Customer Assistant available No Customer Assistant available
Damen (accessible) 8:00am - 12:00pm No Customer Assistant available No Customer Assistant available
18th Street (accessible) 7:00am- 10:30am No Customer Assistant available No Customer Assistant available
Polk (accessible) 7:00am- 7:30pm No Customer Assistant available No Customer Assistant available

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Purple Line Customer Assistant Hours

Customer Assistant Hours at Purple Line stations
Effective February 8, 2009
Accessible stations/entrances are shown with their name in a shaded area

Station Entrance Weekday Saturday Sunday/Holiday
Linden (accessible)   7:00am-11:00am and
2:00pm-6:00pm		 10:30am-2:30pm 8:00am-4:00pm
5:00pm-6:30pm
Central   2:00pm-6:00pm No Customer Assistant available No Customer Assistant available
Noyes   2:00pm-5:30pm No Customer Assistant available No Customer Assistant available
Foster   2:00pm-6:00pm No Customer Assistant available No Customer Assistant available
Davis (accessible)   6:30am-11:00pm 9:00am-1:00am 11:30am-11:00pm
Dempster (accessible)   7:00am-10:30am No Customer Assistant available No Customer Assistant available
Main   7:00am-11:00am No Customer Assistant available No Customer Assistant available
South Blvd.   7:00am-11:00am No Customer Assistant available No Customer Assistant available
Howard Paulina (accessible) 5:00am-10:30pm 6:00am-11:30pm 7:30am-9:30pm
Howard Howard St. 6:00am-2:00pm 6:00am-2:00pm 6:00am-2:00pm
Certain trips during weekday rush periods continue to the Loop via:  
Belmont   24 hours 24 hours 24 hours
Wellington   Closed Closed Closed
Diversey (accessible)   6:00am-10:00pm 9:00am-10:00pm 10:30am-6:30 pm
Fullerton   24 hours 24 hours 24 hours
Armitage (accessible)   6:00am-10:00pm 11:00am-7:30pm 4:10am-6:00pm
Sedgwick (accessible)   6:00am-10:00pm 11:00am-10:30pm No Customer Assistant available
Chicago (accessible)   5:30am-10:30pm 5:00am-9:00am and
11:30am-7:30pm		 5:40pm-9:00pm
Merchandise Mart (accessible)   7:00am-11:00pm 12:00pm-8:00pm No Customer Assistant available

See Loop for Loop station hours.

 

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Red Line Customer Assistant Hours

Customer Assistant Hours at Red Line stations
Effective February 8, 2009
Accessible stations/entrances are shown with their name in a shaded area

Station Entrance Weekday Saturday Sunday/Holiday
Howard Paulina (Accessible) 5:00am-10:30pm 6:00am-11:30pm 7:30am-9:30pm
Howard Howard Street 6:00am-2:00pm 6:00am-2:00pm 6:00am-2:00pm
Jarvis   7:00am - 9:00am No Customer Assistant available No Customer Assistant available
Morse   6:00am - 6:30pm 6:00am - 5:30pm 9:00am - 5:00pm
Loyola (accessible)   5:30am - 9:30pm 6:30am - 12:00am 7:00am - 9:30pm
Granville (accessible)   6:00am - 6:30pm 7:00am - 11:00pm 9:30am - 5:30pm
Thorndale   6:00am - 10:00am and
1:30pm - 5:30pm		 8:00am - 4:00pm 12:00pm - 3:00pm
Bryn Mawr   5:30am - 7:30pm 7:00am - 8:00pm 9:00am - 6:00pm
Berwyn   6:00am - 8:00pm 8:00am - 8:00pm 10:00am - 6:00pm
Argyle   6:30am - 6:30pm 9:30am - 5:30pm 10:00am - 6:00pm
Lawrence   6:00am - 11:30pm 9:00am - 5:00pm and
10:00pm - 11:30pm		 10:00am - 4:30pm
Wilson   6:30am - 7:30pm 8:00am - 7:30pm 12:15pm - 4:30pm
Sheridan   6:00am - 11:00pm 7:00am - 11:00pm 9:00am - 8:30pm
Addison (accessible)   24 hours 24 hours 24 hours
Belmont   24 hours 24 hours 24 hours
Fullerton   24 hours 24 hours 24 hours
North/Clybourn   6:00am - 12:00am 8:30am - 12:30pm 11:00am - 3:00am
Clark/Division   24 hours 7:00am - 2:30am 8:00am - 3:00am
Chicago/State (accessible)   24 hours 8:00am - 3:00am 7:30am - 2:30am
Grand/State   24 hours 9:00am - 2:30am 8:00am - 4:00am
Lake Lake - Randolph 6:00am - 12:00am 7:00am - 1:00am 9:00am - 1:00am
Lake (accessible) Randolph - Washington (accessible) 6:00am - 11:00pm 10:00am - 10:00pm 11:30am - 7:30pm
Washington Washington - Madison Closed Closed Closed
Monroe Madison - Monroe 6:00am - 11:30pm 9:00am - 10:30pm 12:00pm - 10:30pm
Monroe Monroe - Adams 6:00am - 11:30pm 10:00am - 8:30pm 11:30am - 8:30pm
Jackson (accessible) Adams - Jackson (accessible) 6:00am - 11:00pm 10:00am - 10:30pm 11:00am - 11:00pm
Jackson (accessible) Jackson - Van Buren (accessible) 6:00am - 11:30pm 10:00am - 2:00am 11:00am - 10:30pm
Harrison   6:00am - 11:30pm 10:30am - 9:30pm 11:00am - 7:30pm
Roosevelt (accessible) State St. Mezzanine 6:00am - 11:00pm 11:30am - 7:30pm 12:00pm - 6:00pm
Cermak - Chinatown   6:00am - 10:00pm 9:00am - 9:30pm 10:30am - 11:30pm
Sox - 35th (accessible) 35th Street 6:00am - 11:30pm 11:30am - 7:30pm 1:30pm - 10:30pm
47th Street   6:00am - 6:30pm 8:30am - 9:55am
12:00pm-5:00pm		 10:00am - 6:00pm
Garfield   5:30am - 9:30pm 7:30am - 11:30pm 12:00pm - 8:30pm
63rd Street   5:30am - 9:00pm 7:30am - 7:20pm 11:30am - 3:30pm
69th Street   4:30am - 10:00pm 5:30am - 11:00pm 6:00am - 10:30pm
79th Street Platform Kiosk 4:30am - 11:30pm 6:00am - 11:30pm 7:00am - 11:00pm
79th Street (accessible) Mezzanine Kiosk No Customer Assistant available No Customer Assistant available No Customer Assistant available
87th Street   4:30am - 10:00pm 7:00am - 11:00pm 7:30am - 10:30pm
95th Street (accessible)   3:30am - 1:00am 4:30am - 1:00am 5:30am - 1:00am

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Yellow Line Customer Assistant Hours

Customer Assistant Hours at Yellow Line stations
Effective February 8, 2009
Accessible stations/entrances are shown with their name in a shaded area

Station Entrance Weekday Saturday Sunday
Skokie (accessible)   5:00am-1:00pm and
3:30pm-7:00pm		 6:30am-2:30pm 6:30am-2:30pm
Howard Paulina (accessible) 5:00am-10:30pm 6:00am-11:30pm 7:30am-9:30pm
Howard Howard Street 6:00am-2:00pm 6:00am-2:00pm 6:00am-2:00pm

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