CTA - Chicago Transit Authority
Contact Us


CTA presently offers two subscription services. One allows you to receive e-mails about planned events affecting service for the upcoming week or weekend (eAlerts). The other gives you alerts about estimated arrival times and alerts affecting preferred bus routes and stops (Bus Tracker). 


CTA Updates Subscriptions

If you receive e-mails from CTA about planned events affecting service on the upcoming weekend or several weekdays, the @ the CTA Newsletter or alerts about unplanned events that affect your service and wish to unsubscribe, you can manage your account by visiting CTA Updates subscriber preferences and choose to unsubscribe.


Bus Tracker Subscriptions

If you receive e-mails from CTA Bus Tracker and want to unsubscribe or manage your Bus Tracker account, sign in to CTA Bus Tracker and then go to “My Account” at the top of the page.


Chicago Card and Chicago Card Plus cardholders

If you've registered a Chicago Card or have a Chicago Card Plus account, you may also receive e-mail messages with important service information or about new products and services from CTA, or additional information (if you've opted to receive this information). Log into your Chicago Card Plus account or edit your Chicago Card registration to change settings for which messages you receive.

©2018 Chicago Transit Authority
Phone: 1-888-YOUR-CTATTY: 1-888-CTA-TTY1Website: transitchicago.com